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  • Dundalk, County Louth, IE
    Req #1944
    Thursday 18 July 2019
    SUMMARY: The role of a Global Customer Care Specialist is to deliver exceptional customer service while ensuring Prometric’s candidates with approved Testing accommodations exams are arranged. The role requires strong administration skills to handle customer complaints, refunds, reimbursements, displacements and appeals are resolved in a timely and compliant manner while working closely with internal teams and clients to implement the best possible solution. Core Responsibilit ... More
  • Dundalk, County Louth, IE
    Req #2064
    Tuesday 9 July 2019
    SUMMARY   The Software Engineer will have experience in designing, developing and maintaining software applications and services written in languages such as C# .NET and JavaScript.  This includes, but is not limited to, web front-end user interfaces, middle tier components/services, data interfaces and database applications.   The Prometric development environment is primarily Microsoft .NET and Microsoft SQL Server environment, with Hadoop platform for analytics a ... More
  • Dundalk, County Louth, IE
    Req #2012
    Thursday 13 June 2019
    SUMMARY Prometric is looking for a highly motivated, cross-functional Sales Operations Analyst with a proven track record of success in reporting and analyzing business trends as well as participating in strategic planning for the business. The ideal candidate has broad analytical skills, financial acumen and Salesforce.com experience to assist Prometric’s international Account Management and Business Development stakeholders in creating efficiency, assessing performance and reporting & d ... More
  • Chiyoda City, Tokyo, JP
    Req #2011
    Thursday 13 June 2019
    Essential Qualifications & Experience: - Working knowledge of MS: Word, Excel, and Power Point. - Excellent facilitation/communication skills. - Japanese native level and good written and oral communication skills in English (reading scientific papers, writing email/reports, attending meetings, etc.). - Excellent attention to detail and accuracy. - Ability to prioritize and handle multiple projects simultaneously - Ability to work under pressure and meet exacting deadlines   Desirable ... More
  • Gurugram, HR, IN
    Req #2002
    Tuesday 11 June 2019
    POSITION SUMMARY   The Operational Services Supervisor at Prometric supervises a team of Operation Services Specialists. This team serves as the primary point of contact for an assigned portfolio of test delivery points (test centers, proctors, events, etc.) working in a team-based environment.  This individual will oversee and manage a team of up to seven specialists who will triage urgent requests and work with test delivery staff to properly resolve all inquiries.  This incl ... More
  • Gurugram, HR, IN
    Req #1954
    Tuesday 4 June 2019
    Position Description:   Support the clients & provide resolution of procedural, process, information and technical problems for requests from testing center administrators submitted by Inbound Calls, email, chat. Multitask and support customers on more than one channel, call & chat at the same time. Document & provide audit trail of all problems and resolutions (problem description, troubleshooting steps taken, resolution) through the use of Inc ... More
  • Dundalk, County Louth, IE
    Req #1932
    Thursday 2 May 2019
    SUMMARY To ensure compliance of all Prometric companies in the EME region with local direct and indirect taxation and assist with local statutory reporting for all legal entities.   DUTIES & RESPONSIBILITIES   Preparation/coordination with outside tax providers with respect to corporate income tax returns for all companies in the EME region. Preparation/review of VAT returns for all companies in the EME region Manage all tax a ... More
  • IE
    Req #1889
    Monday 15 April 2019
    SUMMARY Prometric is seeking a Technical Architect to lead development scrum teams in evangelizing and implementing architectural initiatives throughout a business area, ensuring a holistic approach to technology and solutions.  The Technical Architect (TA) is challenged with taking Prometric’s business strategy and aligning information technology systems architecture to support the business strategy.  This will include a high degree of interaction with architecture and development scrum tea ... More