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Licensed Customer Service Agent

Van Wert, OH 45891, USA Req #72
Friday, February 15, 2019

We’re looking for a licensed customer service agent that is interested in laying the foundation for a career path within our established company. We invite you to read further to understand the details of this position and how you can make a meaningful impact within our company.


QUALIFICATIONS:  

 

 *1.  Possess a positive, professional, teamwork, and quality-conscious service attitude 
        that upholds Central's core values of integrity, relationships, and excellence  

 *2.  Ability to communicate effectively and professionally using proper grammar both

        orally and in writing

 *3.  Ability to adapt to changes on a regular basis

 *4.  Ability to effectively prioritize multiple tasks to meet required deadlines and work

        independently

 *5.  Ability to work well in a team environment

 *6.  Evidence of leadership and organizational skills

 *7.  Detail oriented

* 8.  Ability to lead by example - attendance, integrity, positive attitude, enthusiastic,

        results oriented, adapt well to change

 *9.  P&C Agency License required

  10. At least 2 years of agency experience preferred

*11. Ability to train and develop employees

*12. Available for occasional overnight travel

 

DUTIES:

 

*1.  Provide outstanding customer service to our internal and external customers

*2.  Service incoming billing calls and process premium payments from policyholders

*3.  Service incoming claim calls; Demonstrate and apply knowledge of the claims

       system

*4.  Screen and process automated transactions for Commercial or Personal Lines policies

*5.  Coordinate and process transfer books

 

 

*ESSENTIAL FUNCTIONS

It is the policy of Central that all recruiting, hiring, training, compensation, overtime, job classification and assignment, facilities, promotions, transfers, employee treatment and all other terms and conditions of employment shall be maintained in a manner which will not discriminate against any person because of race, color, age, sex, national origin, ancestry, religion, marital status, military status, or disability.  The applicant should respond to questions on this application in a way that will not divulge such information.

  • Van Wert, OH 45891, USA