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Part-Time Patient Navigator

Cleveland, OH, USA Req #481
Tuesday, July 16, 2019

Job Summary

Reports directly to the Manager of Clinical Services for assignments. Identifies patients who require additional medical resources and support systems. When appropriate, refers patients to health center care managers for additional support. Works closely with primary care providers to follow up on referrals and needed testing and follow-up. Facilitates interaction and communication with healthcare staff and providers. Maintains log of referrals and tracks outcomes.


Education Requirements

· Bachelor’s Degree strongly preferred


Work experience and requirements:

  • Excellent oral and written communication skills

  • Ability to maintain confidentiality of information to include protected health information

  • Ability to work as a member of a team and promote teamwork with other staff members

  • Ability to work with clients in a compassionate, non-judgmental manner

  • Ability to work and act independently

  • Knowledge of computers and multiple programs.

  • Ability to manage multiple projects

  • Excellent oral and written communication skills

  • Excellent organizational skills

  • Abide by all regulations that govern Circle Health Services

General Description:

Educates patients on the importance of a medical home and the difference between the emergency room. Assists Manager of Clinical Services in tracking patient visits and health outcomes. Streamlines appointments and paperwork. Links clients with appropriate resources and referrals. Facilitate internal referrals to behavioral health and assist in expediting access to care for behavioral health and VOC patients
. Maintains personal knowledge base of available
resources, both in-house and outside. Assists with the preparation of administrative reports. Promotes effective communication within and between departments through teamwork.
Attends departmental and Circle Health all staff meetings. Contributes to departmental and
organizational decision-making through active participation. Works effectively and positively with
co-workers, and volunteers. Other duties, as assigned.

Other details

  • Pay Type Hourly
  • Cleveland, OH, USA