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Behavioral Health Supervisor

4400 Euclid Ave, Cleveland, OH 44103, USA Req #517
Monday, October 21, 2019

Under the supervision of the Site Director, is responsible for the ongoing supervision of assigned staff and/or site.


  • A Master’s degree in social work or counseling, with independent licensure in the State of Ohio is required.

  • Must have a minimum of three years of related professional experience, including a demonstrated ability to coach, mentor and lead in both positive and challenging situations.

  • Must be self-directed, self-disciplined, and skilled and knowledgeable in direct service work with adults, children and/or families.

  • Must be knowledgeable of program alternatives and managed care. Must be resourceful in the development and leadership of both program and staff.

  • Must have strong interpersonal skills with a demonstrated ability to work effectively in a team environment.

  • Must have an awareness of and sensitivity to the cultural diversity of the population served.

  • Must have excellent oral and written communication skills, the ability to make sound decisions under stressful conditions, demonstrated clinical skills, and an ability to organize and prioritize tasks.

  • Must be able to work cooperatively with persons across departments and disciplines, both within and outside the agency.


  • Supervises designated clinical staff members. Appraises their performance. Arranges all record keeping and reporting pertinent to these assignments. Schedules/assists with regular staff meetings as requested.

  • Maintains a regular program for case review, record documentation, and record completion. Coordinates and supervises case management and assignment. Maintains appropriate statistics and reports related to intake and staff productivity.

  • Collaborates with the Medical Director and/or Clinical Director, as appropriate, regarding staff concerns, client issues and program development.

  • Provides case consultation to staff of other agencies regarding agency clients, as needed. Interprets service and acts as liaison to other agencies and community organizations. Participates in committees and other groups.

  • Participates in agency studies, peer review and research projects. May have the responsibility to coordinate student field placements with area universities. May recruit and supervise student interns at behavioral health sites.

  • Works in collaboration with Human Resources to coach, develop and provide corrective action to assigned staff, relative to work performance, attendance and other human resources activities.

  • Performs other duties as assigned.

This job operates in a professional office environment. This role routinely uses standard office equipment. While performing the duties of this job, the employee is regularly required to speak and hear. The employee is frequently required to sit for extended periods of time, stand, walk, use hands and fingers, and reach with hands and arms. It requires the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Travel and work outside of normal hours may be required for meetings, presentations, trainings and other events.
This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of The Centers. Since no position description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder's responsibility

Other details

  • Pay Type Salary
  • 4400 Euclid Ave, Cleveland, OH 44103, USA