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Administrative Coordinator

Fort Wayne, IN, USA Req #169
Wednesday, August 21, 2019

 SIRVA is a leading partner for corporations to outsource their mobility needs, relocating and moving their executives and staff globally. SIRVA offers an extensive portfolio of mobility services across approximately 170 countries providing an end-to-end solution to deliver an enhanced mobility experience and program control and security for customers. SIRVA has a portfolio of well-known and recognizable brands including Allied Van Lines, northAmerican Van Lines, SMARTBOX, and Allied Pickfords. For more information please visit

SIRVA brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At SIRVA, you will be in great company!           

Answering incoming phone lines, data input of incoming claims into department claim system, review and respond to incoming department emails, review and distribute of incoming postal mail and other duties as needed amongst the team.

Essential Functions/Responsibilities
• Receive and handle incoming calls off the department 800#
• Handling inquiries on missing/overage items reported
• Input manual claims into CMS
• Review and respond to incoming emails from customers, agents, etc off the Support/Subro & Trace email boxes
• Open, review, sort & distribute incoming department postal mail
• Review and approve incoming repair firm invoices
• Handle the daily allocation of claim closings and other numerous requests

0-2 Years Experience
Pleasant and professional telephone voice, and past experience with multi-line phone system. Proficient in data entry, and working with sequential filing numbers, all within a team atmosphere. Have experience in multi-task environment, exhibiting good organizational and time management skills.

SIRVA is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. SIRVA also prohibits harassment of applicants and employees based on any of these protected categories. It is also SIRVA's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. The Federal EEO Law Poster may be found at  If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at and let us know the nature of your request and your contact information.

Other details

  • Pay Type Hourly
  • Fort Wayne, IN, USA