Director, Client Finance
SIRVA is a leading partner for corporations to outsource their
mobility needs, relocating and moving their executives and staff
globally. SIRVA offers an extensive portfolio of mobility services
across approximately 170 countries providing an end-to-end solution to
deliver an enhanced mobility experience and program control and security
for customers. SIRVA has a portfolio of well-known and recognizable
brands including Allied Van Lines, northAmerican Van Lines, SMARTBOX,
and Allied Pickfords. For more information please visit www.sirva.com.
SIRVA brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At SIRVA, you will be in great company!
This position will collaborate with the VP, Client Finance and the U.S. Leadership team to support the U.S. clients regarding the execution of the financial portion of their mobility programs which include all client finance services such as expense processing, supplier payments, tax reporting and billing. This position is responsible for the overall success of a dedicated client including the day to day management of a Client Finance Analyst and Relocation Tax Specialists. This position will also act as the main point of contact to clients as it related to client finance.
Manage the day-to-day success of a dedicated client team of Client Finance Analysts and Relocation Tax Specialists. This includes hiring, training, and coaching the team on invoicing, expense reporting, and billing process and procedures.
Serve as the main point of contact for clients in regard to Client Finance specific services. This includes attending client meetings, ensuring success of client service level agreements, working with client specific third party vendors, and resolving client finance escalations.
Partner with Manager of Billing to ensure all invoices are properly delivered and invoiced timely. Coordinate any corrections needs in case of collections or AR challenges. Serve as liaison between Operations, Client Finance Billing and Collections departments with regards to unbilled and AR balances.
Support implementation initiatives within region related to invoicing and training the appropriate teams as well as the implementation of direct delivery for current and new clients.
Support any projects as identified by Senior management team.
Minimum 5 years of Relocation specific financial business experience required
Minimum of 3 years management experience required
Extensive knowledge of taxable and on-taxable employee benefits required
2-5 years client facing or account management experience preferred
Experience working ReloAdvantage and relocation expense management systems preferred
Ability to work successfully in a team environment
Strong problem solving and conflict resolution skills
Strong oral and written communication skills
Excellent customer service skills
Knowledge in any of the following areas is not necessary, but desirable: Accounting Principles and Guidelines, Accounts Payables and Receivables, Expense Management, Auditing and Control Mechanisms, Relocation Policies and Programs, Expense Accrual Management and Tracking, Basic Payroll and Income Tax
Education and Certification Requirements
Degree in Accounting, Finance or Business preferred
High School diploma required
- Pay Type Salary