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Case Manager (TAY)

Fresno, CA, USA Req #380
Sunday, October 6, 2019

Named one of the best places to work in California!

 

We are committed to providing a challenging, career-enhancing environment for dedicated professionals desiring to make a difference in the lives of young people and their families. Stars Behavioral Health Group (SBHG) currently employs approximately 1,500 people at 37 different sites throughout California in Los Angeles, San Bernardino, Riverside, Fresno, Central Valley, Stanislaus, Santa Clara, Alameda, and Sacramento counties. We serve more than 25,000 children, youth and families annually throughout the state.

 

Our experienced staff of Psychiatrists, Psychologists, Social Workers, Mental Health Specialists, Parent Partners and other therapists/counselors provide case management, mental health care and a range of support services in schools, homes or other community settings.  Our dedicated teams work collaboratively and in partnership with family members, school administrators and faculty, county social workers, case managers, probation officers and other agencies.



JOB SUMMARY: This position has primary responsibility for case management services to client and their families referred through Stars’ Transition Age Youth (TAY) Program (TAY). 
 
MINIMUM QUALIFICATIONS

Education and Experience

4 years of experience in a social service field OR

Associate Degree plus 2 years of experience in a social service field OR

Bachelor’s degree in a social science field plus at least 6 months experience in a social service field or a school internship in a social service field


License or Certification

Valid California Driver's License.


SPECIALIZED SKILLS

  1. Ability to interact and communicate both verbally and in writing with clients, parents, schools, other staff, physicians, county agencies, other health care and social services providers and the public.
  2. Ability to work independently and as a member of a treatment team.
  3. Ability to develop, maintain, and adjust a daily/weekly work schedule that accommodates clients’ needs and availability.
  4. Good organizational, writing, and time management skills.
  5. Demonstrated understanding of psychiatric illness and its treatment.
  6. Ability to understand and work with clients from diverse cultural backgrounds in a positive manner
  7. Demonstrated understanding and knowledge of county and community-based agencies

PHYSICAL REQUIREMENTS

  1. Ability to physically perform Community Safety Interventions (CSI)
  2. Ability to visually and audibly assess clients’ behavior and needs.
  3. Ability to stand and walk for long periods, up to 3 hours at a time.
  4. Ability to drive within the community in personal and company vehicles

POTENTIAL JOB HAZARDS

Potential for eye and wrist strain from computer screen and minor lacerations from paper cuts.

Interaction with potentially assaultive youth.


CORE COMPETENCIES  

Quality Patient Care 

  • Demonstrated ability to engage clients and families. 
  • Demonstrated understanding of psychiatric illness and its treatment as appropriate for Scope of practice. 
  • Demonstrated understanding of age related development and other issues for the population(s) served (i.e. early childhood (0-5), child/adolescent (6-15), transition age youth (16-24), adult (25-64), and older adult (65+). 
  • Demonstrated understanding of company’s Compliance Program and Code of Ethics.
  • Demonstrated understanding of laws and regulation affecting behavioral health clinical care.

Clinical Documentation/EMR 

  • Ability to perform clear and concise documentation including through the use of the EMR where applicable.

Community or Facility Safety and Risk  

  • Ability to drive to and from client’s homes in personal vehicle, if applicable. 
  • Demonstrated understanding of how to behave in a safe manner while seeing clients in the community or facility as applicable.  
  • Demonstrated ability to recognize dangerous behavior by client and intervene as appropriate.

DUTIES AND RESPONSIBILITIES

Essential Duties

  1. Work within the program model’s framework, including appropriate Evidence-Based Practices, to provide services to clients and their families referred through Behavioral Health Care Services (BHCS).
  2. Provides services at the TAY Center, in the community, and in TAY’s homes. Uses personal vehicle to drive within the community to provide services and to transport TAY and/or TAY’s family members in personal vehicle.
  3. Meets or exceeds expected billable hours.
  4. Participates in meetings, such as Treatment Team Meetings, to ensure clients’ needs are met and recommendations are followed through.
  5. Documents all services provided in a clear and concise manner within the Electronic Medical Record within the timelines and framework established by Stars.

Other Responsibilities

  1. Assists the primary therapist with initial and ongoing assessments of the client and family to identify strengths and needs.
  2. Monitors the clients’ progress toward goals outlined in their treatment plans. Informs primary therapist of progress.
  3. Develops resource directories related to housing and social support resources.
  4. Assists clients with securing housing.
  5. Assumes role of Sub-Payee for assigned clients.
  6. Develops and maintains relationships with external partners, including DOR, BHCS, Conservators, other CBOs, etc.
  7. Co-facilitates groups with therapists and/or Peer Mentors.
  8. Has the ability and willingness to contribute to agency quality efforts.
  9. This job description is not intended to be all-inclusive and employee will also perform other reasonably related duties as assigned by the Community Services Coordinator or his/her designee as needed.

CORE COMPETENCIES

  1. Demonstrated ability to engage clients and families.
  2. Demonstrated ability to assess and diagnose clients with emotional disturbances.
  3. Demonstrated ability to formulate and implement an effective treatment plan.
  4. Demonstrated understanding of psychiatric illness and its treatment as appropriate for Scope of Practice.
  5. Demonstrated understanding of Company’s Compliance Program and Code of Ethics.
  6. Demonstrated understanding of laws and regulation affecting behavioral health clinical care.
  7. Ability to perform clear and concise documentation including use of the EMR where applicable.
  8. Ability to drive to and from clients’ homes in personal vehicle if applicable.
  9. Demonstrated understanding of how to behave in a safe manner while seeing clients in the community or facility as applicable.
  10. Demonstrated ability to recognize dangerous behavior by clients and intervene as appropriate.

 

We offer:
 

  • MFTI and ACSW’s receive supervision for BBS hours
  • Competitive compensation
  • Company paid benefits package including medical, dental and vision and many other voluntary benefits
  • Rewarding work environment with excellent opportunities for career growth
  • Excellent work/life balance including generous vacation and holiday pay
  • Meaningful relationships with your co-workers and the individuals we serve
  • Family-oriented environment
  • On the job training including paid CEU opportunities and career development
  • Flexible work schedule and environment
  • Mileage reimbursement

Other details

  • Pay Type Hourly
  • Fresno, CA, USA