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Behavioral Health Program Director

Long Beach, CA, USA Req #557
Tuesday, August 13, 2019

Named one of the best places to work in California!


We are committed to providing a challenging, career-enhancing environment for dedicated professionals desiring to make a difference in the lives of young people and their families. Stars Behavioral Health Group (SBHG) currently employs approximately 1,500 people at 37 different sites throughout California in Los Angeles, San Bernardino, Riverside, Fresno, Central Valley, Stanislaus, Santa Clara, Alameda, and Sacramento counties. We serve more than 25,000 children, youth and families annually throughout the state.


Our experienced staff of Psychiatrists, Psychologists, Social Workers, Mental Health Specialists, Parent Partners and other therapists/counselors provide case management, mental health care and a range of support services in schools, homes or other community settings.  Our dedicated teams work collaboratively and in partnership with family members, school administrators and faculty, county social workers, case managers, probation officers and other agencies.

Job Summary:

This position has primary responsibility for aiding the Administrator in overseeing the overall day-to-day operation of the Urgent Care Center and Crisis Walk-in Center (CWIC), assuring compliance with Federal, State, County and local laws and regulations as well as established safety and security policies. The Program Director is responsible for the managing of the mental health services, case management services and support services provided to clients and their families. This position also fills the role and responsibilities of Clinical Director per Title 22 regulations. Has oversight of the therapeutic programs and provides clinical supervision to clinical staff as is required through the CABBS. Works in close collaboration with Director of Nursing to ensure each client receives the appropriate care and treatment consistent with the program’s requirements. Responsible for the implementation and management of all regulatory requirements as stated by DMH Regulations, Title 9, Patients’ Rights, Title 22 regulations as well as other regulatory agencies.Serves as a liaison to establish and maintain positive relationships with other community providers, community members and other agencies to establish proper continuity of care. Aids the Administrator in reviewing and/or creating and updating policy and procedures, reviewing risk management and safety systems, overseeing and coordinating quality assurance and utilization review activities as well as program systems analyses and reviews.

Job Duties:

  • Hire, onboard, train, and supervise clinical care and support staff.

  • Coordinates management duties and responsibilities of self and direct reports with the Administrator.

  • Create and maintain weekly schedule for clinical staff including a current “on-call” list to ensure that mandated staff to client ratios are met.

  • In collaboration with Director of Nursing, provide direction to nursing staff as needed.

  • Provide individual and group clinical supervision to Mental Health Specialists and Substance Abuse Counselors.

  • In collaboration with the Administrator, ensure that the facility is in compliance with all Federal, State and local regulations pertaining to clinical mental health services, Patient’s Rights and the operation of the Urgent Care Center and is responsible for informing appropriate staff of applicable additions, deletions, or changes to such regulations as directed.

  • Review and approve documentation of client support services in EMR. Coordinate the billing and payment of services with the business office.

  • In coordination with the Administrator, responsible for overseeing all crisis intervention and Incident Report and Unusual Occurrencefollow-up.

  • Aids Administrator in the development, implementation and evaluation of recommendations from program heads, including quality assurance, and utilization review, and acts on these recommendations as directed.

  • In collaboration with the Administrator, develops, negotiates, implements and monitors all contractual agreements with outside contractors and vendors which may include maintenance, housekeeping, and dietary.

  • Uses ProACT to appropriately intervene with assaultive/volatile clients.

  • Assists in crisis intervention (including the use of ProACT) and provide support and assistance in problem resolution.

  • Participates in ProACT Team assignments and activities.

  • Actively participates in the agency’s and SBHG’s Total Quality Management and Continuous Quality Improvement systems which support compliance with Joint Commission and other accreditation standards as applicable.

  • Participates in TQM activities as requested including CQI subcommittees, probes, peer review, audit and/or tracer activities.

Minimum Qualifications:

  • Two (2) years post-licensure experience with the ability to supervise BBS-registered interns and associates.

  • Master’s degree in Clinical Psychology, Clinical Social Work, Rehabilitation Therapy, Marriage and Family Therapy/Counseling or equivalent OR PhD in Clinical Psychology required.

  • Three (3) years direct clinical experience with seriously mentally disordered clients.

  • One (1) year supervisory experience in an inpatient/residential setting.

  • CA license appropriate to the profession (MD, Clinical Psychology, LCSW, LMFT, etc.)

  • Valid CA Driver’s License.

We offer: 

  • MFTI and ACSW’s receive supervision for BBS hours
  • Competitive compensation
  • Company paid benefits package including medical, dental and vision and many other voluntary benefits
  • Rewarding work environment with excellent opportunities for career growth
  • Excellent work/life balance including generous vacation and holiday pay
  • Meaningful relationships with your co-workers and the individuals we serve
  • Family-oriented environment
  • On the job training including paid CEU opportunities and career development
  • Flexible work schedule and environment
  • Mileage reimbursement

Other details

  • Pay Type Salary
  • Long Beach, CA, USA