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Benefit Implementation Specialist

RxBenefits, Inc., Birmingham, Alabama, United States of America, Virtual Req #78
Monday, April 8, 2019
Founded in 1995, RxBenefits occupies a unique niche in the healthcare benefits industry as a strategic expert on pharmacy benefit procurement and administration.  Staffed by veterans of the benefit and pharmacy industries, our first specializes in advocacy services for consultants on behalf of employers, employees, and their covered dependents.  With our guidance and specialized expertise, clients maximize the value of their pharmacy benefits, enjoying a significant increase in services and cost savings.  As a proven pharmacy partner, RxBenefits provides all pharmacy benefit manager (PBM) administrative services, ensures contract criteria and performance guarantees are met or exceed requirements, and produces quantitative results on the value of the offerings. Our firm is the only pharmacy administration company in the U.S. that brings award-winning service to employers while leveraging the industry-leading capabilities of top PBMs. RxBenefits serves a national client base from our headquarters in Birmingham, Alabama.

Benefit Implementation Specialist


RxBenefits is hiring!
We are searching for a Benefit Implementation Specialist to our growing team. The Benefit Implementation Specialist is responsible for a range of implementation activities intended to achieve a high level of client service and satisfaction during their implementation phase. This role may work remotely or in our Birmingham, AL headquarters.


Job Responsibilities Include:


  • Lead many implementation projects at any given time for various PBM’s.

  • Responsible for adhering to department guidelines to ensure a uniform implementation.

  • Sole responsibility for the Implementation timeline and project plan.

  • Support various aspects of implementation process in conjunction with Implementation Team

  • Accurately gather business requirements as necessary and apply detailed working knowledge of RxBenefits standard products and features to support the Account Management (AM) team.

  • Create (as needed) and validate all configuration documents (SOB, CRD, Project Plans, GIS, etc.) for setup in RxBenefits systems.

  • Recommend and deliver implementation of features and functions where appropriate prior to the go-live date.

  • Work with Implementation Quality Analyst, where necessary, to create to assist with testing process to ensure integrity of data conversions prior to go-live.

  • Track tasks accomplished, time spent and milestones completed using internal RxBenefits tools.

  • Assist and document identification of risks, and develop any of mitigation or avoidance plans.

  • Communicate with AM team and Broker/Client throughout the implementation project life cycle.

  • Assist AM team with post-live support questions when needed.

  • Other duties as assigned.


Required Skills / Experience Include:


  • Bachelor’s Degree in Business or related field, or equivalent experience may be considered

  • Minimum of 4 years’ professional level experience in a position with project management and 5 years’ experience with product implementation. Prior experience in a client facing position required

  • Prior experience in the Pharmacy / Healthcare industry required

  • Working proficiency of company standard MS Windows and associated office productivity software tools (Word, Excel, PowerPoint)

  • Proven business integration skills

  • Proven analytical skills

  • Excellent organizational/project management skills

  • Sense of urgency necessary to meet goals, objectives and deadlines

  • Excellent interpersonal and human relations skills. Able to work with people of varied technical backgrounds and management levels

RxBenefits is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Other details

  • Job Family Implementation
  • Pay Type Salary
  • Employment Indicator Regular
  • RxBenefits, Inc., Birmingham, Alabama, United States of America
  • Virtual