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Sacred Heart Peer Support Specialist

Philadelphia, PA, USA Req #280
Tuesday, September 24, 2019


The mission of the Project HOME community is to empower adults, children, and families to break the cycle of homelessness and poverty, to alleviate the underlying causes of poverty, and to enable all of us to attain our fullest potential as individuals and as members of the broader society. We strive to create a safe and respectful environment where we support each other in our struggles for self-esteem, recovery, and the confidence to move toward self-actualization.

Project HOME achieves its mission through a continuum of services comprised of street outreach, a range of supportive housing, and comprehensive services. We address the root causes of homelessness through neighborhood-based affordable housing, economic development, and environmental enhancement programs, as well as through providing access to employment opportunities; adult and youth education; and health care.

Project HOME is committed to social and political advocacy. An integral part of our work is education about the realities of homelessness and poverty and vigorous advocacy on behalf of and with homeless and low-income persons for more just and humane public policies.

Project HOME is committed to nurturing a spirit of community among persons from all walks of life, all of whom have a role to play in making this a more just and compassionate society.


The work of Project HOME is rooted in our strong spiritual conviction of the dignity of each person.

We believe that all persons are entitled to decent, affordable housing and access to quality education, employment, and health care.

We believe in the transformational power of building relationships and community as the ultimate answer to the degradation of homelessness and poverty.

We believe that working to end homelessness and poverty enhances the quality of life for everyone in our community.

We believe that the critical resources entrusted to us to achieve our mission must be managed honorably and professionally.


Job Summary: Support Staff

Support Staff provide a key role in delivering a supportive, safe, secure and dignified residence in which individuals can develop a culture of recovery and empowerment within the framework of Project HOME values and mission. Support staff may or may not identify as a person in recovery but must have a basic understanding of recovery.  Support Staff strive to empower individuals to connect resident’s hopes, dreams and goals around their personal recovery journey by utilizing evidence-based interventions to empower residents to make informed choices while increasing their recovery capital and natural supports. Support Staff provide recovery-oriented support that lead to personal growth, well-being and self-sufficiency. 

Schedules: Full-time, Part-time and On-Call positions

Essential Duties and Responsibilities

·         Interact with residents providing support to ensure their safety and well-being.

·         Provide initial support and engagement to new residents and assist them with necessary items such as linen and personal hygiene items, laundry assistance if needed

·         Conduct rounds of each floor, including checking the safety and security of residents, and that the building is secure and monitors are working properly, document rounds accordingly.

·         Answer telephone calls and take accurate and detailed messages.

·         Monitor front and back door access, movement of residents and general safety of the building.

·         Maintain situational awareness at all times and use de-escalation strategies to maintain a calm and welcoming environment, providing individual and group interventions as needed.

·         Direct all visitors, volunteers and guests to sign in and out of building.

·         Ability to use Narcan and other life saving measures in case of accidental overdose and/or illness that may require emergency intervention or resuscitation.

·         Conduct on-going searches of personal belongings and bags of residents to ensure a drug and weapon-free facility.

·         Be familiar with emergency/crisis procedures.  Contact emergency services and on-call staff in case of resident emergency or property emergency (flood, fire).

·         Document all necessary information in the Shift Log and notify on call staff for all emergencies.

·         Establish and maintain healthy relationships with residents, including facilitating recovery and community building groups and activities. Ability to develop and facilitate support groups for residents on and off site.

·         Identify maintenance issues and submit work orders to Property Management.

·         Conduct random drug tests/breathalyzers as directed by Supervisor.

·         Assist residents with key access to their unit when locked out.

·         Supervise monthly fire drills and document according to the policy.

·         Receive and document food fees and receipts as procedure requires.

·         Responsible for checking resident chores before they leave the building.

·         Attend and participate in staff meetings and supervision as scheduled.

·         Attend required trainings as scheduled.

·         Weekend support staff promote on-site recreational opportunities and activities.

·         Co-facilitate weekly resident house meetings and support resident leaders in creating a culture of recovery.

Documentation and Data Entry:

·         ETO data entry as required   


Kitchen Support Activities:

·         Prepare and serve meals/snacks at designated times as required.

·         Maintain cleanliness of kitchen, oversee kitchen cleanup (washing dishes, empty trash as needed, etc).

·         Assist residents in the Preparation of meals and gain an understanding of the role nutrition

Medication Monitoring:

·         Assist resident to comply with taking their prescribed medications per medication monitoring policy and protocols.

·         Review medication supply for each resident and create list of medications to be called into the pharmacy for refills.

·         Organize medication logs for each resident and maintain Medication Records (MARS Sheet) for the month.

·         Receive and document all medications brought in by residents.

Other duties as assigned

Minimum Qualifications

·         High School Diploma/GED 

·         Safe Serve Certificate at time of hire or willingness to attend class and pass the test within first 45 days of employment.

·         Very strong communication, organizational and documentation skills.

·         Proficient computer skills (Microsoft Office Applications).

·         Lived experience and a personal commitment to recovery.

·         Knowledge and experience with mental illness, issues regarding homelessness and addiction.

·         Knowledge of crisis intervention, de-escalation.

·         Have an understanding Of Evidence-Based Practices and Recovery Tools, i.e. Wellness Self-Management, WRAP, Narcotics Anonymous.

·         Ability to work well in a team context

Preferred Qualifications

·         Peer Certification (CPS or CRS)

·         Bi-lingual Spanish/English

·         Valid Driver’s License

Project HOME is an Equal Opportunity Employer. All offers of employment are contingent on successful completion of a drug screen and background checks.


Project HOME reserves the right to revise or change job duties and responsibilities as needed. This job description is not meant to be an all-inclusive statement of the duties and responsibilities of the job nor does it constitute a written or implied contract.


The mission of the Project HOME community is to empower adults, youth, and families to break the cycle of homelessness and poverty, to alleviate the underlying causes of poverty, and to enable all of us to attain our fullest potential as individuals and as members of the broader society. We strive to create a safe and respectful environment where we support each other in our struggles for self-esteem, recovery, and the confidence to move toward self-actualization.  Join us!  Project HOME has a long-standing commitment to equal employment opportunity for all staff and applicants for employment.  Employment decisions including, but not limited to, hiring selection, performance evaluation, administration of benefits, working conditions, associate programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical heredity cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.

Other details

  • Pay Type Hourly
  • Philadelphia, PA, USA