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Training Manager

Philadelphia, PA, USA Req #248
Wednesday, July 10, 2019


The mission of the Project HOME community is to empower adults, children, and families to break the cycle of homelessness and poverty, to alleviate the underlying causes of poverty, and to enable all of us to attain our fullest potential as individuals and as members of the broader society. We strive to create a safe and respectful environment where we support each other in our struggles for self-esteem, recovery, and the confidence to move toward self-actualization.

Project HOME achieves its mission through a continuum of services comprised of street outreach, a range of supportive housing, and comprehensive services. We address the root causes of homelessness through neighborhood-based affordable housing, economic development, and environmental enhancement programs, as well as through providing access to employment opportunities; adult and youth education; and health care.

Project HOME is committed to social and political advocacy. An integral part of our work is education about the realities of homelessness and poverty and vigorous advocacy on behalf of and with homeless and low-income persons for more just and humane public policies.

Project HOME is committed to nurturing a spirit of community among persons from all walks of life, all of whom have a role to play in making this a more just and compassionate society.


The work of Project HOME is rooted in our strong spiritual conviction of the dignity of each person.

We believe that all persons are entitled to decent, affordable housing and access to quality education, employment, and health care.

We believe in the transformational power of building relationships and community as the ultimate answer to the degradation of homelessness and poverty.

We believe that working to end homelessness and poverty enhances the quality of life for everyone in our community.

We believe that the critical resources entrusted to us to achieve our mission must be managed honorably and professionally.

Job Summary The Training Manager develops, manages, and oversees professional development opportunities and organizational training program so that staff have the tools to do their work with excellence and commitment to mission and that staff and residents have opportunities for learning and growing in our community. This position is responsible for coordinating training between all Project HOME departments, creating an organizational training and onboarding process, and ensuring all training requirements (including contractual, funding, and programmatic) are met. This role will provide strong leadership to further optimism about our work, and supporting clarity of goals, roles, and link to mission.  Further, this role will help strengthen staff and residents’ sense of community, increase our ability to live into our mission and values, and deepen our community’s sense of interconnectedness. The Training Manager supervises the Training Coordinator and collaborates closely with the Senior Manager of Mission Nurture & Community Life.

Essential Duties and Responsibilities

  • Create safe spaces for staff and residents to learn and grow by developing and delivering a strong organizational training program.
  • With the VP of Strategy and Impact and the Director of Organizational Learning & Community Life, develop an organizational training plan (including onboarding training plan) that meets all contractual, legal, funding, and programmatic training requirements as well as supporting us to live more deeply into our values.
  • Provide key leadership to the continuous development of an organizational learning culture by providing programmatic leadership to the training program, strategic leadership within the Organizational Learning department, and strong relationship connection with other Project HOME departments and residents.
  • Provide strong and consistent communication about the organizational Training Program and ensure that the organization’s commitment to learning and development is clearly disseminated
  • With the Training Coordinator, create and implement a 12-month training calendar and ensure all trainings are delivered smoothly and that Project HOME is using identified best practices and continually honing its learning culture.
  • Oversee all aspects of Training Program, including overseeing the work of external contract resources when needed.
  • Work closely with senior staff and resident leaders to identify organizational training requirements, priorities, goals, and objectives.
  • Convene and lead the interdepartmental Training Working Group with representation from every major Project HOME department to continuously evaluate training efforts and ensure they are aligned to organizational need and requirements.
  • Work with the Director of Organizational Learning &Community Life and the Director of Data and Quality Assurance to ensure all training plans are in line with organizational quality assurance and compliance standards.
  • Build strong relationships with staff and residents throughout the organization in order to better understand and evaluate training needs.
  • Develop metrics and track effectiveness of training program in helping staff and residents develop proficiencies and skills needed perform at the highest level and experience satisfaction in their roles.
  • Supervise the Training Coordinator.
  • Promote the building of community consistent with our mission and values


Minimum Qualifications

  • The Manager, Training will show a strong commitment to an organizational learning culture and understand the importance of this to the success of Project HOME’s mission. This position will show  demonstrated experience building strong partnerships across organizational lines and in planning, developing, and implementing large-scale projects or strategies.
  • M.A. degree, or B.A. and equivalent experience, at least 2-5 years’ experience
  • Interest in innovation and ability to identify best practices and innovation within the field
  • Demonstrated excellent skills in project management, including leading projects from conception to implementation and strong ability to connect and motivate stakeholders
  • Strong strategic thinking and ability to effectively manage and balance multiple concurrent and competing priorities
  • Excellent written and oral communication skills
  • Demonstrated commitment to professional development and skill-building and ability to apply this commitment within a diverse community of staff and residents
  • Ability to enjoy a high-performing, fast-paced environment
  • Experience in developing and delivering an organization-wide training program, learning and development, instructional design, content development and delivery, workshop facilitation, and organizational learning and performance initiatives, and organizational development
  • Experience in setting up and coordinating remote training courses
  • Commitment to social justice


Preferred Qualifications

  • Background in social services strongly preferred
  • Supervisory experience


Project HOME is an Equal Opportunity Employer

The mission of the Project HOME community is to empower adults, youth, and families to break the cycle of homelessness and poverty, to alleviate the underlying causes of poverty, and to enable all of us to attain our fullest potential as individuals and as members of the broader society. We strive to create a safe and respectful environment where we support each other in our struggles for self-esteem, recovery, and the confidence to move toward self-actualization.  Join us!  Project HOME has a long-standing commitment to equal employment opportunity for all staff and applicants for employment.  Employment decisions including, but not limited to, hiring selection, performance evaluation, administration of benefits, working conditions, associate programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical heredity cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.

Other details

  • Pay Type Salary
  • Philadelphia, PA, USA