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Outreach Worker

Philadelphia, PA, USA Req #232
Thursday, June 13, 2019

THE MISSION OF PROJECT HOME

The mission of the Project HOME community is to empower adults, children, and families to break the cycle of homelessness and poverty, to alleviate the underlying causes of poverty, and to enable all of us to attain our fullest potential as individuals and as members of the broader society. We strive to create a safe and respectful environment where we support each other in our struggles for self-esteem, recovery, and the confidence to move toward self-actualization.

Project HOME achieves its mission through a continuum of services comprised of street outreach, a range of supportive housing, and comprehensive services. We address the root causes of homelessness through neighborhood-based affordable housing, economic development, and environmental enhancement programs, as well as through providing access to employment opportunities; adult and youth education; and health care.

Project HOME is committed to social and political advocacy. An integral part of our work is education about the realities of homelessness and poverty and vigorous advocacy on behalf of and with homeless and low-income persons for more just and humane public policies.

Project HOME is committed to nurturing a spirit of community among persons from all walks of life, all of whom have a role to play in making this a more just and compassionate society.

 

THE VALUES OF PROJECT HOME

The work of Project HOME is rooted in our strong spiritual conviction of the dignity of each person.

We believe that all persons are entitled to decent, affordable housing and access to quality education, employment, and health care.

We believe in the transformational power of building relationships and community as the ultimate answer to the degradation of homelessness and poverty.

We believe that working to end homelessness and poverty enhances the quality of life for everyone in our community.

We believe that the critical resources entrusted to us to achieve our mission must be managed honorably and professionally.
 

Job Summary: The responsibilities of the Outreach Worker for summer pilot include working with Police and Center City District staff to identify people living on the streets during the day time hours. Pilot Outreach Worker is a Seasonal Part Time position under the Outreach Coordination Center, working collaboratively with Center City District and Police. The worker is responsible for providing Outreach Services for street homeless individuals in Center City Philadelphia They need to get a better understanding of what they need and want, who they are, and how we can best assist them.  They need to enter this data in a timely way and develop plans with the individual.  The Outreach worker needs to be able to identify those who are chronically homeless and/or chronically panhandling and prioritizing working with these individuals. 

Essential Duties and Responsibilities

  • Provide assistance and support to identify and assist long-term stayers living on the street.
  • Advocate on behalf of individuals to ensure appropriate levels of support and placement are identified.
  • Ensure identified individuals are appropriately tracked in existing systems.
  • Conduct daily outreach within the assigned “Hot Spots” and geographically assigned area.
  • Engage clients outside, sometimes in extreme weather including heatwaves and snowstorms.
  • Lift and carry equipment to and from a vehicle including but not limited to coolers, blankets, belongings that an individual may have for transport.
  • Be knowledgeable about available resources for treatment, shelter and housing.
  • Provide referrals and where possible, transportation to appropriate services/emergency housing such as shelters, safe havens, crisis response centers.
  • Provide quality and reliable services to diverse homeless population (culture, religion, sexual orientation, etc.)
  • Respectfully provide services in unusual circumstances such as on sidewalks, on park benches, in alleys, and in subway stations.
  • Contact dispatch for placement.
  • Provide Outreach information to community and business owners to educate on our services.
  • Drive an Outreach vehicle in a variety of neighborhoods in Philadelphia.
  • Record data in tablets, written logs, and computer database in a timely fashion.

 

Minimum Qualifications

  • Experience working with people experiencing homelessness, co-occurring diagnoses.
  • Dedication to assisting others in a manner that preserves their dignity and builds upon their strengths.
  • Knowledgeable about homeless, emergency, recovery, mental health and/or other social services in Philadelphia area.
  • This position requires walking for 4 hour periods, sitting, talking under some unusual circumstances such as early morning and late evening hours on sidewalks, park benches, alleys, subways; during snow storms and heat waves; supporting intoxicated or disabled individuals; carrying blankets, coolers and other equipment to and from a vehicle.       
  • Excellent verbal and written communication skills and computer skills
  • Ability to build relationships internally and externally with program participants, co-workers and volunteers.
  • Understands and affirms the mission of Project HOME.
  • Valid driver’s license and clean driving record.


Preferred Qualifications

  • Associate's Degree or high school diploma/equivalency with two years’ related work experience.
  • Peer support certification (CPS, CRS, CHW), lived experience of homelessness, recovery from substance dependence and/or mental health condition.
  • Street outreach experience serving people experiencing homelessness strongly preferred.                                                                      

 

Project HOME is an Equal Opportunity Employer. All offers of employment are contingent on successful completion of a drug screen and background checks.

 

Project HOME reserves the right to revise or change job duties and responsibilities as needed. This job description is not meant to be an all-inclusive statement of the duties and responsibilities of the job nor does it constitute a written or implied contract.

 

The mission of the Project HOME community is to empower adults, youth, and families to break the cycle of homelessness and poverty, to alleviate the underlying causes of poverty, and to enable all of us to attain our fullest potential as individuals and as members of the broader society. We strive to create a safe and respectful environment where we support each other in our struggles for self-esteem, recovery, and the confidence to move toward self-actualization.  Join us!  Project HOME has a long-standing commitment to equal employment opportunity for all staff and applicants for employment.  Employment decisions including, but not limited to, hiring selection, performance evaluation, administration of benefits, working conditions, associate programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical heredity cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.

Other details

  • Pay Type Hourly
  • Philadelphia, PA, USA