FOOD RUNNER - FOH
ROLE AND RESPONSIBILITIES
Position Summary:
As an OTG Food Runner, you will play a critical role for a company transforming the airport experience. At OTG, we view travel as a lifestyle, and our mission is to treat the airport itself as a destination. By combining great food, world-class beverage programs, cutting edge design, and state-of-the-art technology, OTG is delivering a traveler's oasis, a place within the airport where the pressures of the day soon recede.
We are seeking service oriented individuals for the restuarant runner position. The role is responsible for delivering food to guests and aids the kitchen and managers by doing taks throughout the restuarant.
Responsibilities:
- Knows the menus and food descriptions of the restuarants in which they are working
- Knows the table numbers and seat numbers for every restuarant in which they are working
- Delivers correct prepared food from the kitchen to the correct location in an efficient and professional manner
- Aids in bussing and clearing tables; abides by "full hands in, full hands out" rule when walking in and out of the kitchen
- Washes glassware as necessary
- Makes coffee as necessary
- Performs cleaning duties asked of them by management
- Maintains a clean and orderly dirty dishes station
- Maintains a clean and orderly station in the kitchen
- Assists in expediting food from the kitchen when necessary
- Aids in moving and installing kegs of beer
- Adds any additional items to order before it is delivered (ketchup, fries, etc.)
- Acts as a server's assistant; aids servers when necessary (setting the table, providing extra napkins, etc.)
- Communicates customer concerns and complaints to manager on duty
- Mops, sweeps, and performs other cleaning duties throughout the kitchen and dining room as needed
- If working with food, wears the proper equipment (gloves, etc.)
- Completes assigned side work duties
- Follows up on any tasks as assigned from time to time by any manager/supervisor
- Performs other duties as assigned
QUALIFICATIONS AND EDUCATION REQUIREMENTS
Qualifications:
- Basic knowledge of sanitary guidelines
- Basic knowledge of food and food preparation
- Ability to communicate clearly and professionally with associates and customer
- Ability to create a safe dining area for customers
- Ability to operate all equipment necessary to perform the job
- Physical ability to stand for extended periods
- Physical ability to carry and balance plates of food
- Physical ability to lift on occassion and up to 35 lbs.
- Ability to read menus and ticket items
- Ability to work varied hours/days, including nights, weekends, during inclement weather, and holidays as needed
Other details
- Pay Type Hourly
- OTG - Toronto Pearson International Airport, Malton, Ontario, 2710 Brittania Rd E., Mississauga, Ontario, Canada