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NOLA Branch Manager

St Rose, LA 70087, USA Req #620
Wednesday, August 14, 2019

Join our team! We’re a bunch of fun, hard-working folks who live to offer excellent service to our customers and support each other. Even with 28 years in the business, we still operate like a start-up... entrepreneurial spirit, open door policy, no bureaucracy, fast decision-making… Come meet us and see how we can advance your career.  LSO is the largest regional parcel carrier in the US spanning 10 states.

We are seeking a hands-on Branch Manager in our New Orleans, LA location.

This position requires strong organizational skills and the ability to plan and control a high volume inbound and outbound priority package operation in a manner that provides maximum service to our customers while maintaining a safe, productive, and cost-effective operation.

Principal Duties and Responsibilities: (The below listed duties are not all inclusive. This position must also perform other duties as assigned.):

  • Manages all branches under their authority within parameters set forth by budgeted guidelines for both Sales and Operating Costs.
  • Manages the branches within parameters set forth by the Regional Director.
  • Ensures company policy is upheld and adhered to in all aspects of the branch.
  • Ensures all Owner Operators are operating under applicable company, federal and state rules, regulations and operating procedures. Communicates effectively with Corporate Director of Compliance.
  • Resolves customer complaints, operational problems and customer service/clerical concerns in a professional and expeditious manner.
  • Facilitates Branch Standards Reporting requirements.
  • Maintains positive working relationship with all customers. Is responsible for productive communication with “key” accounts.
  • Reports security problems and emergency situations to proper officials.
  • Maintains a positive and safe working environment within the branch.
  • Takes a pro-active approach in communication to customers and company officials.
  • Ensures training of personnel in all aspects of job performance while promoting an environment that promotes continued education and improvement for all employees.
  • Communicates with other Branch Managers and Regional Directors in designing and implementing improvements and programs system wide.
  • Day to day business is to be performed in a moral, ethical and legal manner

Knowledge, Skills and Abilities Required:

Education Required: College degree or equivalent industry experience

Experience Required: 5 years’ management experience


  • Medical, Dental, Vision
  • Short Term disability
  • Flexible Spending Accounts
  • Vacation and Holiday pay
  • 401(k)

EOE and drug-free employer.


Other details

  • Pay Type Salary
  • St Rose, LA 70087, USA