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30 - Service Center Manager

Fort Worth, TX, USA Req #585
Wednesday, July 17, 2019

Join our team! We’re a bunch of fun, hard-working folks who live to offer excellent service to our customers and support each other. Even with 28 years in the business, we still operate like a start-up... entrepreneurial spirit, open door policy, no bureaucracy, fast decision-making… Come meet us and see how we can advance your career.  LSO is the largest regional parcel carrier in the US spanning 10 states.

We’re seeking a hands-on Service Center Manager to oversee the daily activities of a station to include warehouse, customer service, drivers and operations team, while promoting a safe and productive work environment and ensuring excellent service to our customers.

Responsibilities include, but are not limited to:

  • Implementing and managing cost control measures
  • Monitor and Manage Service through Contracted Service Providers
  • Maintaining communication with key customers and meeting expectations on a daily basis
  • Ensuring compliance of vendors and contractors providing service to the center
  • Traveling to other centers in the district to offer support as needed
  • Collaborating with other Service Center Managers to design and implement system improvements
  • Designing and implementing SOP’s as necessary
  • Enforcing company and customer requirements within the organization
  • Meet station performance goals and metrics as set
  • Provide the work group clear and informative direction through timely feedback
  • Other duties as assigned from time to time by your Director or other Company officials

Requirements:

  • Minimum 2 years’ experience in transportation or logistics management
  • College degree - preferred; equivalent work experience may substitute
  • Proficient in Microsoft Word, Outlook, Excel, dispatching systems
  • Ability to communicate clearly and effectively in both written and verbal formats
.

Other details

  • Pay Type Salary
  • Fort Worth, TX, USA