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Sales Support & CRM Administrator

Austin, TX, USA Req #445
Monday, April 1, 2019

Join our team! We’re a bunch of fun, hard-working folks who live to offer excellent service to our customers and support each other. Even with 28 years in the business, we still operate like a start-up... entrepreneurial spirit, open door policy, no bureaucracy, fast decision-making… Come meet us and see how we can advance your career.  LSO is the largest regional parcel carrier in the US spanning 10 states.

Principal duties include, but are not limited to:


Sales Support

  • Provide pre and post-sales support to VP Sales, Account Executives and external customers
  • Research to support new client prospecting effort; including target lists and sales materials
  • Assist in preparation and participation in Sales Kickoff and Sales Year-End Meetings
  • Execute sales-related special projects, conduct research, compile, and create informational reports
  • Advanced Excel skills required

Data Management

  • Oversee CRM database management: updates/compliance, troubleshooting, reporting, customizations, dashboards, training and entries
  • Interact with CRM to put together financial sales and revenue data


  • Coordinate contractual documents and RFP responses
  • Build and maintain customer relationships by responding to and providing requested quotations in a timely manner


  • Responsible for creating, analyzing, maintaining, and monitoring various sales reports, etc.
  • Calculate monthly Sales Commissions Report for payments
  • Research, create, and compile notes and slides to complete Board of Directors meeting presentations
  • Assist with the capture and flow of information of timely data such as client meetings, events, and conference calls


  • Assist VP, Marketing in all marketing efforts
  • Assist in coordination, attendance/participation, and registration for trade shows and other sales events as needed
  • Assist in updating of marketing materials and ensuring the online library and source documents are compliant
  • Assist with SEO optimization
  • Website updates and edits: identify and edit
  • Direct mail campaigns: consolidate and update contact lists, eliminate duplicates, and execute campaigns
  • Sales materials: manage development and distribution of materials (PowerPoint presentations, sales sheets, brochures, etc.) and leave-behinds


  • Advanced skills in Microsoft Office Suite, especially Excel and PowerPoint
  • CRM database expertise - (we’re moving to Salesforce)
  • B.A. preferred, or 2-3 years of equivalent experience
  • Individual must be self-assured, use good judgment, and able to work well under pressure
  • Effectively manage multiple responsibilities simultaneously
  • Possess excellent communication skills; verbal and written

Excellent benefits package - health, dental, vision, LTD, STD and 401K


Other details

  • Pay Type Salary
  • Austin, TX, USA