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Systems Administrator

Pittsford, NY 14534, USA Req #101
Friday, July 12, 2019
Founded in 1856, Harris Beach and its subsidiaries provide a full range of legal and professional services for clients across New York state, as well as nationally and internationally. Harris Beach is among the country’s top law firms as ranked by The National Law Journal. Clients include Fortune 100 corporations, privately-held companies, emerging businesses, public sector entities, not-for-profit organizations and individuals. Principal industries Harris Beach represents include education, energy, financial, food and beverage, health care, insurance, manufacturing, medical and life sciences, real estate developers, and state and local governments and authorities. The firm’s more than 200 lawyers practice among offices throughout New York state in Albany, Buffalo, Ithaca, Melville, New York City, Rochester, Saratoga Springs, Syracuse, Uniondale and White Plains, as well as in New Haven, Connecticut and Newark, New Jersey.

Job Description: The Systems Administrator will provide technical support to users across the entire organization. The Systems Administrator will follow pre-established guidelines; however, primary job responsibilities will require the ability to exercise independent judgment.


  • Assists end users with software questions

  • Provides technical support to end users by phone, at desk-side, and in writing

  • Reviews, analyzes, and modifies specified hardware and software systems

  • Configures, installs, tests, and deploys systems to end users as needed to support organization

  • Server and network troubleshooting and support

  • Identifies, recommends, and responds to equipment needs and changes

  • Participates in Firm-wide initiatives which may include legal project management, records management, and SharePoint integration

  • Assists with other duties as needed.

  • Enhances own professional growth and development through participation in educational programs.

  • Participates in professional organizations and reading of current literature.

  • Understands and complies with all applicable Firm policies, procedures, values and philosophies.

  • Travel between offices is required


  • Requires a minimum of 3 years of experience in an IT capacity delivering network, customer, and systems support.

  • College degree preferred.

  • Certification in IT or Computer Science preferred.

  • Experience with Windows 10, Windows Server, Office 2010, Nuance

  • Experience with Citrix or other remote access technology is preferred

  • Ability to troubleshoot a variety of systems and technologies including, but not limited to, remote access, Active Directory, Cisco and Citrix products. Excellent client service and listening skills.

  • Strong analytical skills and the ability to multi-task.

  • Ability to work with diverse personalities within various levels of the organization.

  • Exercises sound independent judgment under minimal direct supervision.

  • Ability to manage time efficiently and work independently as well as coordinate with a team.

  • Military experience a plus.

  • The ability to follow directives while being able to also adapt quickly and make decisions when out in the field when the need arises

The firm’s policy prohibiting unlawful discrimination applies to all aspects of employment, including hiring, placement, assignment of duties, training, promotion, compensation & benefits and termination. It is the policy of Harris Beach PLLC that all applicants and employees enjoy a positive, respectful and productive work environment, free from behavior, actions or language constituting unlawful harassment. Accordingly, harassment or discrimination of any kind based on an individual’s race or color, sex, age, religion, national origin, marital status, disability, military status, genetic predisposition, carrier status, sexual orientation, citizenship status, creed, domestic violence victim status or any other legally protected status is strictly prohibited. Harris Beach complies with the provisions of the Human Rights Law, all other State and Federal statutory and constitutional non-discrimination provisions including non-discrimination on the basis of prior criminal conviction and prior arrest.

Other details

  • Pay Type Hourly
  • Pittsford, NY 14534, USA