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Payroll and Benefits Coordinator

Fort Worth Zoo, Fort Worth, Texas, United States of America Req #243
Wednesday, June 5, 2019
This position will provide tactical support of the day-to-day operations of the human resources department with specific responsibility for ensuring timely and accurate start-to-finish payroll processing, benefit administration, and workers’ compensation claim processing.

Essential Duties and Responsibilities:

• Input and verification of data to support accuracy of payroll; audit timekeeping records for compliance with established procedures and policies, maintain time and attendance records, audit preliminary and final payroll registers and journals and funds distribution
• Research and resolve discrepancies of payroll information and/or documentation (e.g. time sheets, PTO, etc.) for the purpose of ensuring accuracy and adherence to policies and procedures prior to processing
• Maintain changes to employee tax withholdings and bank options; resolve direct deposit issues; process garnishments; process manual YTD correction entries
• Calculate termination payments in compliance with Zoo policy and federal and state laws; calculate adjustments, retroactive payments and overpayment of wages; issue on-site/off-cycle payments as required
• Maintain payroll and benefit record requirements for accounting of salary, benefits, accruals, and deductions
• Facilitate management and employee’s understanding of payroll procedures
• Manage the year-end payroll process including W2 processing
Benefit Administration
• Processes new and current employees for enrollment into all health care benefits, make dependent changes or other status changes to benefits coverage, oversee enrollment intake activities, and adjust employee contributions as necessary
• Processes benefit terminations for outgoing employees including COBRA notifications
• Ensure employee benefit data integrity and complete enrollment process with providers
• Respond to benefits inquiries from employees on plan provisions, benefits enrollments, benefits coverage, eligibility, status changes, claims procedures, medical leaves and other general inquires
• Research and resolve discrepancies with benefit information and/or documentation for the purpose of ensuring accuracy of records and employee payments
• Work with human resources management to develop communication tools to enhance understanding of the Zoo’s benefits package
• Assist with the design and distribution of materials for benefit orientations, open enrollment and summary plan descriptions
• Process and track FMLA and STD claims; send notices to employees, review documentation for requests, track leave taken, and determine eligibility in accordance with law
• Work with department supervisors to monitor FMLA and other leaves of absence for compliance
• Coordinate onsite and offsite medical services (e.g. Flu shots, TB testing, Rabies, Titers, etc.)
Workers’ Compensation
• Prepare and file Workers’ Compensation reports of accidents and injuries and wage statements
• Serve as liaison with injured employees, treating facilities, and insurance providers
• Track injured employee attendance for appointments and progress
• Maintain OSHA 300 and 301 logs
• Compile OSHA/WC claim information throughout the year for annual TXDOI mandatory survey
• Generate and file EEO1 reports
• Assist with on-boarding activities
• Maintain confidentiality of information exposed to in the course of business (e.g. personnel actions; confidential and sensitive performance problems; documents of termination actions, organizational plans, and legal actions) where disclosure could disrupt activities of the Human Resources department
• Perform end-of-year benefit and payroll audits and reconciliation
• Develop, prepare, maintain a variety of routine or specialized correspondence, documents, reports, files, and records related to assigned functions
• Submit payroll and benefit reports to external agencies as required
• Provide exceptional customer service functions to internal and external clients, vendors and with all levels of staff
• Contribute to the efficiency and effectiveness of the Human Resources team by recommending new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed
• Provide end-user training for Dayforce HCM as needed
• Provide assistance in other Human Resources functions and assists with various special projects related to assigned functions

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Knowledge of general human resources principles, policies and procedures
• Ability to evaluate and analyze technical payroll activities
• Knowledge of accounting and payroll principles, practices and methods
• Knowledge of FMLA, ADA, COBRA, PPACA, HIPAA, and other regulations
• Knowledge of applicable state and federal wage and hour laws
• Knowledge of benefit plans and compliance, with an emphasis on auditing and claims analysis
• Ability to deal sensitively with and maintain confidential information
• Strong interpersonal (verbal and written) communication skills and ability to communicate with various levels of management
• Decision-making, problem-solving, and analytical skills
• Ability to manage and prioritize multiple tasks with frequent interruptions
• Ability to diffuse and manage volatile and stressful situations
• Skill in preparing and auditing detailed payroll and benefits reports
• Ability to exercise considerable initiative and independent judgment
• Attention to detail and ability to cope with several tasks and projects simultaneously
• Ability to meet deadlines
• Proficient in Microsoft Windows Excel and Word

Education and/or Experience:
• Bachelor’s degree in in human resources management, business administration, accounting or related field with two or more years of related experience; or any equivalent combination of education, training, and experience which provides the required knowledge, skills and abilities to perform the essential functions of the position
• 2-3 years of experience processing payroll for 100+ exempt and nonexempt employees
• 2-3 years of benefit administration experience
• Experience with software/cloud-based applications including payroll, benefits, time & attendance and HRIS and self-service systems
• Experience with Ceridian Dayforce HCM a plus
• Professional in Human Resources (PHR) Certification or Society for Human Resource Management (SHRM-CP) Certification desirable

Physical Demands:
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or or move up to 25 pounds.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Team oriented environment
• Ability to work irregular hours (holidays and weekends)
• Ability to work special events and functions as required
• Ability to work outdoors in heat, cold and inclement weather

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as a complete inventory of all responsibilities, duties and skills required for the position.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an at-will basis.

This is a full-time position and offers the following benefits:
• 100% employer paid Basic Life AD&D insurance
• 100% employer paid Short Term Disability insurance
• 100% employer paid Long Term Disability insurance
• 90% employer paid employee medical plan; 55% employer paid dependent medical plan
• Dental insurance
• Vision insurance
• Supplemental Life insurance
• Flexible Spending Accounts
• 401k plan
• Paid Time Off accrual equivalent to 5 weeks per year to start and does not expire
• Free Zoo membership
• Free guest tickets
• Discounts on food, merchandise, attractions, admission and programs

Other details

  • Pay Type Hourly
  • Fort Worth Zoo, Fort Worth, Texas, United States of America