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  • 1 Member Way
    Req #642
    Wednesday, June 12, 2019
    Role:As a member of the Application Support team, the Applications Systems Analyst will provide customer service, technical troubleshooting and resolution of issues to internal and external parties. The position will collaborate with various IT teams to address complex issues and requests as related to major and minor applications and systems. Additional responsibilities include testing, training, application and system configuration, administration, and maintenance. Deliver support to end users ... More
  • 3700 West Genesee Street
    Req #640
    Wednesday, June 12, 2019
    Essential Functions & Responsibilities:45% Receives and processes member financial transactions, including deposits, withdrawals and loan payments; sells money orders and travelers checks to members; transfers amounts from member accounts as directed; posts transactions to member accounts and maintain records; verifies cash and endorsements, issues receipts, and receives check re orders. 20% Provides members with service and information with regard to the services offered by the credit union; re ... More
  • 1 Member Way
    Req #628
    Tuesday, June 11, 2019
    Role: The primary purpose of this position is to oversee, coach and direct a team of highly skilled Call Center agents ensuring professionalism, high quality service and sales, and quality resolution while meeting Key Performance Indicators (KPIs), Key Risk Indicators (KRIs) and Service Level Agreements (SLAs). This individual will display strong initiative, decision making, creative problem solving and teambuilding skills. Essential Functions & Responsibilities:35% Manage a team of skilled indi ... More
  • 1 Member Way
    Req #638
    Wednesday, June 5, 2019
    Essential Functions & Responsibilities:50% Contacts delinquent accounts by phone and mail; takes appropriate action to bring current. 15% Analyzes financial situation of delinquent borrowers; makes recommendations including financial counseling, extensions, workouts and repossessions. 10% Maintains accurate files and reports on all collections activity. 10% Informs management of trends in loan underwriting contributing to delinquent/charged off loans. 10% Maintains a high level of training and e ... More
  • 1 Member Way
    Req #637
    Monday, June 3, 2019
    Role: Research, resolve and respond to a wide variety of member issues and requests received electronically or by phone with a strong degree of professionalism, service and sales. Deepen member relationships through the introduction of products and services compatible with member need. Essential Functions & Responsibilities: 65% Respond to member questions and resolve critical issues received through a variety of communication channels. Priority assignments are balances, transfers and payments, ... More
  • 1 Member Way
    Req #636
    Thursday, May 30, 2019
    Role: Create long-lasting relationships and an atmosphere of helping our members through exceptional sales and service. Share in the financial success of our members by providing quality service with fairness and integrity. Deliver outstanding value to both internal and external members as defined by Empower's Value and Belief Statement. A key component of this service is to identify needs and offer solutions at every opportunity. Responsible for analyzing credit risk in Empower's loan portfolio ... More
  • 1 Member Way
    Req #620
    Monday, May 13, 2019
    This position is primarily a sales/management position with the primary purpose to increase Commercial Lending relationships for the department as well as manage those relationships personally generated on an ongoing basis. The employee will call on and interview prospective depositors and borrowers, request and analyze financial data, package information to the underwriters, help maintain the credit files, and assist in managing the other day to day commercial relationships and the commercial p ... More
  • 1 Member Way
    Req #610
    Monday, April 29, 2019
    Role: Act as team lead for the administration, design, documentation, testing and maintenance of Empower Federal Credit Union’s server infrastructure, as directed by the Manager of IT Infrastructure and Network Services. Essential Functions & Responsibilities:40% Windows Server systems management to include upgrades and reliability Storage Area Networks maintenance, provisioning and support. VMware Server maintenance, upgrades and reliability. Develop complex hardware and software systems as ide ... More