Healthcare Account Coordinator
CU Medicine is dedicated to providing healthcare and administrative support to the University Of Colorado School Of Medicine’s nearly 3,000 providers. We are seeking a highly motivated Healthcare Account Coordinator to join our team.
The Healthcare Account Coordinator (AR Coordinator) will follow up on unpaid or rejected insurance claims for assigned carriers and will work with insurance companies, physicians, and/or staff to resolve account issues. Respond to inquiries from insurance carriers, via telephone, email or fax and demonstrate a high level of customer service. Pursue reimbursement from carriers by placing phone calls and recording all contact in an electronic tracking system to ensure progress is made on outstanding accounts. Review the Explanation of Benefits (EOBs) received from assigned carriers and take appropriate action according to company guidelines. Collect necessary information and prepare appeals to carriers when not in agreement with claim denials. Advise the Team Lead of any trends regarding insurance denials in an effort to identify problems with particular payers. Follow HIPAA guidelines in handling all patient information. Maintain an understanding of the hierarchy of payers and successfully navigate within the medical claim billing and EMR software. Verify patient benefit eligibility/coverage and research ICD-10 diagnosis and CPT treatment codes as needed. Complete required reports and other projects as necessary utilizing Microsoft Excel.
Requires a high school diploma and a minimum of 1-2 years hands-on experience in a fast-paced medical billing environment. Must have previous experience in a healthcare setting. Familiarity with CPT and ICD-10 is also highly preferred. Strong communication skills and attention to detail are necessary. Must be able to handle a very high volume of work with speed and accuracy.
All applications MUST be submitted via our website.
CU Medicine is dedicated to ensuring a safe and secure environment for our staff and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees prior to their employment. Additionally, drug and health screenings may be required for some positions. We are an equal opportunity employer.
CU Medicine supports a Tobacco Free Workplace Environment which prohibits smoking and the use of tobacco products on UPI property, Anschutz Medical Campus and adjacent business locations.
- Pay Type Hourly
- Required Education High School
- University of Colorado Medicine, AURORA, Colorado, United States of America