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Marketing & Fan Engagement Intern - 2019

Panthers Football, Charlotte, North Carolina, United States of America Req #143
Thursday, February 21, 2019

Position:                        Marketing & Fan Engagement Intern

Department:                Marketing

Reports To:                   Marketing Manager

Status:                           Intern (Non-Exempt)

Duration:                      Up to 12 months

Primary Responsibilities

  • Assist with marketing and promotion for all sellable products including but not limited to single game tickets, PSL/season tickets, premium seating, corporate hospitality, the Roar Magazine, and Panthers affinity programs (Kids Club, Newborn Club).
  • Assist with the creation of marketing and informational emails using basic HTML coding and design skills.
  • Assist with survey data as it pertains to season ticket holders, single game ticket buyers, and other audiences across our database.
  • Assist with the production and publication of the Roar Magazine (the official publication of the Carolina Panthers).
  • Assist in execution of game day duties, fan engagement events, and specialized member affinity programs.
  • Assist in providing a specialized level of customer service to clients, members and vendors, including day-to-day operations, written correspondence, phone calls, account maintenance inquiries, appointment scheduling, follow up, inquiries, etc.
  • Assist in daily operations of the Marketing Department, including administrative and clerical support, filing, data entry, renewal calls, storage, inventory management, etc.
  • Manual labor often required (promotions item deliveries, event implementation, etc.).
  • Assist with all other duties as assigned with a positive attitude.
  • Additional typical daily duties include: Calling event entry winners, processing applications and assembling packets for affinity club members, creating and/or editing emails using HTML coding, creating ads, editing ROAR magazine articles, processing ROAR magazine applications and renewals, organizing photo archive, and organizing and managing storage and inventory.


Minimum Qualifications

  • College degree or actively pursuing a college degree.
  • Interest in sports marketing, graphic design, data analysis, writing and/or fan appreciation programming.
  • Must be proficient in Excel, Word and Outlook, including the ability to merge documents and manage multi-page spreadsheets for weekly reporting.
  • Must be a quick learner who can adapt to new skills at a rapid pace.
  • Must possess excellent oral, written and organizational skills and ability multi-task.
  • Maintaining a positive attitude while staying self-motivated and being a team player
  • Must present a professional and respectful disposition.
  • Ability and willingness to adapt to work in various weather conditions.
  • Ability to work flexible hours, weekends, evenings, specified stadium events including non-Panthers events (college games, etc.).
  • Must be able to perform the essential functions of the job including standing for long periods of time and lifting approx. 50 lbs.
  • Must pass pre-employment screens.


Preferred Qualifications

  • Proficiency in Adobe Creative Suite products including but not limited to InDesign, Photoshop and Illustrator, as well as basic HTML coding for emails.

Essential Functions

  • Standing for extended periods of time
  • Sitting and working at desk on a computer
  • Walking throughout the stadium which may include stairs
  • Lift at least 30 pounds


Work Environment

This job operates mostly in an office environment and outside in a stadium facility at times which may include inclement weather conditions.


Additional Information

  • Applicants will be notified when their information has been received and those selected for further consideration will be contacted
  • Relocation assistance is NOT available

The Carolina Panthers are an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.

Other details

  • Pay Type Hourly
  • Panthers Football, Charlotte, North Carolina, United States of America