Program Manager

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves. 

The Colorado Coalition for the Homeless seeks a Program Manager to oversee the management of the Housing Assistance team. Collaborates closely with internal departments to ensure all subsidies are utilized and CCH Property Management units are filled in a timely manner. Works closely with other Coalition Managers as well as local and federal partners to ensure successful implementation and sustainability of services. This position is located at 2135 Stout St., Denver, Colorado 80205 and reports to the Director of Housing Assistance.

NOTE: In order to ensure that our consumers receive the best possible care the candidate chosen to fill this position will be required to complete our internal credentialing and privileging process prior to a start date. The credentialing and privileging timeline is dependent on the selected candidate's submission of documents necessary for clearance.  Please note that a start date will be scheduled once credentialing and privileging is complete.

Coalition Benefits

In addition to the unique challenges and extraordinary rewards of our work, eligible Coalition employees enjoy a rich benefits package, including:
 

• Choice of HMO or PPO health insurance coverage options: full-time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same-and opposite-sex domestic partner coverage.
• Choice of dental insurance or discount plan.

• Vision insurance. 
• Flexible spending accounts for health care / dependent care / parking expenses.
• Free basic life and AD&D insurance coverage.
• Employee Assistance Program, a problem-solving resource available to you and your household members.
• Dollar-for-dollar retirement plan matching contributions up to 5% of earnings with 3-year vesting.
• Extensive paid time-off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first year.

The effective date for your benefits will be the first of the month following your date of hire.

Essential Job Functions

• Supervises assigned Housing Counseling and Housing Navigation staff as well as maintains oversight of housing counselor activities within other CCH Departments.
• Develops and maintains good landlord/tenant relations and intervenes in landlord/tenant disputes while maintaining an understanding of general operating procedures for property management firms (time between work order input and work completed, etc.).
• In collaboration with the Director of Housing Assistance, manages decisions regarding participants’ continued assistance, program noncompliance and violations and rent payments.
• Oversees the accurate disbursement of monthly Housing Assistance Payments.
• Trains and assists staff as needed regarding job duties, including but not limited to preparation of housing files, data entry, proper documentation of charts, appropriate correspondence to clients/case managers/funders/ landlords, housing orientations, inspections, lease-ups, landlord-tenant relations, completing reports, and interdepartmental workflow.
• Completion of assigned reports to Denver Department of Human Services, Division of Housing, Supportive Housing and Homeless Programs and HUD.
• Assists in the development and oversight of program budgets, grant applications and completion of all required reports.
• Assures that programs are in compliance with appropriate local, state and federal requirements.
• Assists with the monitoring and compliance with subcontract agencies or with those agencies with which MOU’s exist.
• In collaboration with the Housing Compliance Specialist, assists with ongoing audits of program housing files for all CCH Housing programs. This includes internal CCH and external audit processes with Division of Housing, Supportive Housing and Homeless Programs, City and County of Denver, and HUD.
• Manages relationships with property managers, community mental health partners, and outreach workers to ensure that clients have access to housing and remain stably housed.
• Reviews and approves all housing-related paperwork, and assures it meets HUD standards and is delivered to the appropriate person (new lease terms, rent increases, RFTAs, W-9s, etc.).
• Knows different voucher requirements and implementation procedures (homeless history, housing orientation, when checks run, programming requirements for each voucher).
• Assists in the implementation of quality improvement activities; provides oversight, implementation, documentation, and follow-up.
• Performs other duties as assigned by management.

​​Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications Summary

•  Bachelor’s degree in a related field required. Experience may be substituted.
• Management and supervisory experience strongly preferred. Experience may be substituted.

WHERE A CANDIDATE IS PLACED IN THE COMPENSATION RANGE DEPENDS ON TOTAL RELEVENT YEARS OF EXPERIENCE

The Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.