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  • Queens, NY, US
    Req #470
    Friday, February 22, 2019
    GENERAL SUMMARY   Responsible for primarily opening new accounts, cross-selling bank products/services, referring customers to other areas of the bank as appropriate, and resolving customer service issues. As needed, will process teller transactions and provide operational support. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. Follow regulations and bank security procedures to protect customers as well as minimiz ... More
  • Industry, CA, US
    Req #468
    Wednesday, February 20, 2019
    GENERAL SUMMARY   Responsible for primarily opening new accounts, cross-selling bank products/services, referring customers to other areas of the bank as appropriate, and resolving customer service issues. As needed, will process teller transactions and provide operational support. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. Follow regulations and bank security procedures to protect customers as ... More
  • Rosemead, CA, US
    Req #467
    Wednesday, February 20, 2019
    GENERAL SUMMARY   Under supervision of the Department Manager or Supervisor, and following established policies and procedures, perform duties related to servicing the Bank’s consumer loan portfolio according to separation of duties established by the Department Manager including but not limited to the essential functions listed below.   DIRECT REPORTS   The incumbent has no direct reports.   ESSENTIAL FUNCTIONS   ... More
  • El Monte, CA, US
    Req #462
    Friday, February 15, 2019
    GENERAL SUMMARY   Participates in the syndicated loan acquisition and portfolio management process by providing credit and loan analytical expertise to a team of buy-side Loan Investment Officers.  Prepares written credit underwriting memorandums for presentation to management. Assists in managing portfolio of syndicated commercial loans. Strong analytical orientation, with experience performing financial analysis and projections in Excel.   ESSENTIAL FUNCTIONS   Screens and evaluates new ... More
  • Rosemead, CA, US
    Req #461
    Thursday, February 14, 2019
    GENERAL SUMMARY   Under the general direction of the Loan Servicing Supervisor, the Insurance Escrow Specialist is responsible for the timely review and payment of consumer and commercial hazard and flood insurance, confirming sufficient coverage, and arranging for payment of the insurance through the escrow account.  The Insurance Escrow Specialist will also be responsible for ordering and reviewing flood determinations, analyzing and determining the amount of flood insurance requir ... More
  • Rosemead, CA, US
    Req #455
    Tuesday, February 12, 2019
    GENERAL SUMMARY Answers direct incoming telephone calls in accordance with the Call Center phone application and calls related to account services, online banking, mobile banking, and telephone banking.  Responsible for telephone banking and online banking, implementation, maintenance and transaction processing.     ESSENTIAL FUNCTIONS 1. Answer and direct incoming telephone calls in a timely, professional and courteous manner. Provide quality service and prompt response to all callers.2. Identi ... More
  • Los Angeles, CA, US
    Req #435
    Friday, January 18, 2019
    GENERAL SUMMARY Responsible for processing commercial customer applications for basic cash management products and services.  Provide daily operational support by phone and electronic communications.  Provide basic CM product implementation and support for business customers and branches.ESSENTIAL FUNCTIONS1. Review and process basic customer cash management product and service requests.2. Process online banking applications.3. Respond to internal/external customer inquiries, problems and compla ... More
  • Queens, NY, US
    Req #431
    Monday, December 31, 2018
    GENERAL SUMMARY Responsible for primarily handling teller transactions, providing operational support, cross-selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open accounts and refer customers to other areas of the bank as appropriate. Follow regulations and bank security procedures to protect customers as well as minimize risk to ... More
  • New York, NY, US
    Req #430
    Monday, December 31, 2018
    GENERAL SUMMARY Responsible for supporting the branch sales goals while overseeing all aspects of customer service levels and branch operational integrity. Responsible for personnel administration, staff development as well as the service driven sales culture of branch banking. Promote, implement, and ensure quality customer service. Provide operational support to areas involving business development and portfolio administration. Support customer retention and acquisition programs by partnerin ... More
  • Los Angeles, CA, US
    Req #427
    Monday, December 31, 2018
    GENERAL SUMMARYResponsible for supporting all functions of SBA lending, including loan packaging, overseeing the closing and post-closing process, and ensuring compliance with SBA rules and regulations.  ESSENTIAL FUNCTIONS 1. Prepares SBA application documents and submission to SBA for approval (General Processing and Preferred Lender Processing submissions). 2. Prepares SBA Authorization.3. Collects and reviews documents required for closing.4. Prepares Lender’s Instructions.5. Prepares and ma ... More
  • El Monte, CA, US
    Req #424
    Thursday, December 27, 2018
    GENERAL SUMMARY Portfolio Manager (“PM”) is responsible for maintaining and monitoring existing commercial loan portfolio and work closely with the SRM who owns the relationship of these accounts.  PM is expected to maintain close contact with these clients and leverage the relationship to identify and bring in additional new business opportunities, both in loans and Bank’s other products and services.  PM is expected to provide “best-in-class” service to these loan clients while following estab ... More
  • Rosemead, CA, US
    Req #422
    Friday, December 21, 2018
    GENERAL SUMMARY Documentation, Closing, and Funding Department is responsible for preparing the Promissory Note, Business Loan Agreement, and other loan documentation in LaserPro or reviewing attorney drawn loan documents, drafting Lender’s Instructions, and performing necessary pre-closing validation for closing and funding. ESSENTIAL FUNCTIONS Review and document all complex Commercial Loan (i.e. CRE loan, C&I with sub-limits, Working Capital loan, SBA 504, SBA 7(a)). Review attorney prepa ... More
  • Seattle, WA, US
    Req #415
    Friday, December 21, 2018
    GENERAL SUMMARY Responsible for supporting the branch sales goals while overseeing all aspects of customer service levels and branch operational integrity. Responsible for personnel administration, staff development as well as the service driven sales culture of branch banking. Promote, implement, and ensure quality customer service. Provide operational support to areas involving business development and portfolio administration. Support customer retention and acquisition programs by partnerin ... More
  • Queens, NY, US
    Req #407
    Thursday, December 6, 2018
    GENERAL SUMMARY Travel to various branches in Southern California to work as substitute for Customer Service and Sales Manager during absences, including vacations and emergency situations. Perform all regular daily functions including supervising operations staff. Conduct and prepare reports for branch pre-audit and post-audit reviews. Provide training and guidance to branch employees as deemed necessary. Participate in conversion activities during mergers/acquisitions by providing on-site oper ... More
  • Los Angeles, CA, US
    Req #399
    Thursday, December 6, 2018
    GENERAL SUMMARYResponsible for implementation and second level of support for day-to-day activities of the Cash Management Implementation and Support (“CMIS”) Operations functions.  Incumbent would interact with customers and Bank Staff, ensuring the delivery of superior customer service and quality operational processing, including phone/email support.  Incumbent would prioritize workload and provide expert level  (i.e. Level 2) of day-to-day operations of cash management product implementation ... More
  • Rosemead, CA, US
    Req #400
    Tuesday, November 27, 2018
    GENERAL SUMMARY Responsible for activity related to identifying, mitigating and preventing potential losses and/or suspected fraud for the deposit network.  Manages and performs the internal review and subsequent investigative actions within prescribed timelines related to criminal and fraudulent activities and determines loss mitigation or recovery actions.  Responsible for investigating potential losses, incidents of ID Theft and potential Elder Abuse and creating documentation to support foll ... More
  • Artesia, CA, US
    Req #395
    Wednesday, November 21, 2018
    GENERAL SUMMARY Responsible for primarily handling teller transactions, providing operational support, cross-selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open accounts and refer customers to other areas of the bank as appropriate. Follow regulations and bank security procedures to protect customers as well as minimize risk to ... More
  • El Monte, CA, US
    Req #333
    Friday, November 16, 2018
    GENERAL SUMMARY Ensures effective restructuring, recovery or charge-off of adversely graded loans.  Works with borrowers to secure collateral, equity or other assets.  Engages in other activities designed to preserve the loan principal, gather interest if possible or charge-off the loan if applicable. ESSENTIAL FUNCTIONS Investigation, analysis and evaluation of the condition of the borrower to isolate basic problems in the assigned account.  Will lead and assist where required in restructuring ... More
  • Los Angeles, CA, US
    Req #388
    Wednesday, November 14, 2018
    GENERAL SUMMARY Travel to various branches within the assigned region to work as a substitute for Relationship Banker IIs during absences, including vacations, leaves, and emergency situations. Responsible for primarily opening new accounts, cross-selling bank products/services, referring customers to other areas of the bank as appropriate, and resolving customer service issues. As needed, will process transactions with accuracy and efficiency while delivering an overall professional and excepti ... More
  • Kent, WA, US
    Req #386
    Wednesday, November 14, 2018
    GENERAL SUMMARY Responsible for supporting the branch sales goals while overseeing all aspects of customer service levels and branch operational integrity. Responsible for personnel administration, staff development as well as the service driven sales culture of branch banking. Promote, implement, and ensure quality customer service. Provide operational support to areas involving business development and portfolio administration. Support customer retention and acquisition programs by partnerin ... More
  • New York, NY, US
    Req #380
    Wednesday, November 14, 2018
    GENERAL SUMMARY Travel to various branches (in and outside of New York) to work as substitute for Customer Service and Sales Manager during absences, including vacations and emergency situations. Perform all regular daily functions including supervising operations staff. Conduct and prepare reports for branch pre-audit and post-audit reviews. Provide training and guidance to branch employees as deemed necessary. Participate in conversion activities during mergers/acquisitions by providing on-sit ... More
  • Rosemead, CA, US
    Req #377
    Friday, November 9, 2018
    GENERAL SUMMARY Under supervision of the Department Supervisor or Manager and following established policies and procedures, perform all post-closing duties relating to the servicing of the Bank’s commercial loan portfolio according to separation of duties established by the Department Head.   ESSENTIAL FUNCTIONS • Prepare participation/syndication settlement/advice• Process and approve participation/syndication transactions• Coordinate syndicated and participated activity, including booking new ... More
  • El Monte, CA, US
    Req #376
    Friday, November 9, 2018
    GENERAL SUMMARY Analyze loans for credit quality and adherence to bank policy.  May act as Examiner-In-Charge of assigned lending unit reviews and prepare comprehensive reports for distribution to management.  Assist in the loan sampling process for lending unit reviews and in other departmental functions as necessary. ESSENTIAL FUNCTIONS 1. Perform detailed loan file reviews of lending unit’s portfolios.  The reviews evaluate loan credit quality, Risk Identification, Policy Compliance, Support ... More
  • Temple City, CA, US
    Req #369
    Friday, November 2, 2018
    GENERAL SUMMARY The Cash Management Sales Manager will drive sales execution for Small Business and Commercial customers and prospects.  The Manager will work closely with Division Management to ensure the bank effectively meets customer needs, achieves sales and revenue targets for the business segment, and executes sales plans and promotions.   DIRECT REPORTS The incumbent has three (3) direct reports. ESSENTIAL FUNCTIONS 1. Manage sales performance by leveraging appropriate sales metrics and ... More
  • Millbrae, CA, US
    Req #365
    Friday, November 2, 2018
    GENERAL SUMMARY Travel to various branches within the assigned region to work as a substitute for Relationship Banker Is during absences, including vacations and emergency situations. Responsible for primarily handling teller transactions, providing operational support, cross-selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open acc ... More