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Information Technology - RPA Business Analyst

Rosemead, CA, USA Req #581
Wednesday, June 26, 2019
About Cathay Bank

More than half a century ago, we opened our doors at Cathay Bank to serve the growing Chinese American community in Los Angeles. We helped our customers put down new roots with cars and homes, and we supported their businesses, which continue to sustain generations. We remain committed to enriching the journeys of our customers and the diverse communities we serve.

Over time, we’ve expanded along with our customers. Today, we’re a subsidiary of Cathay General Bancorp (NASDAQ: CATY), a publicly held bank holding company. We operate in nine states across the United States, including California, New York, Illinois, Washington, Texas, Maryland, Massachusetts, Nevada, and New Jersey, and we have outposts in Hong Kong, Beijing, Shanghai and Taipei. Forbes named us the #10 Best Bank in America in 2019.

Along with our extensive experience and innovative thinking, we bring an open mind to every interaction and a willingness to work with customers and communities in ways that best suit their needs. Our lines of business include personal banking, home mortgages, business banking, corporate
lending, cash management, SBA loan programs, community lending, international banking, foreign exchange, and wealth management.

What’s Next

Are you passionate about a potential career in the financial services industry? Cathay Bank is excited about what’s to come for our company and customers. Our employees are the reason our customers can get where they want to go and aspire to what’s next.

If you bring your best self to work, see opportunities instead of obstacles, and always want to advance in your career, then Cathay Bank may be a great fit for you. We’re excited to offer our employees opportunities to grow and develop in their career journey. We also provide the resources, support and freedom so that employees can best deliver an extraordinary customer experience.

Join Cathay Bank—and be energized by what’s possible for your career!



This job is responsible for analyzing business processes and practices, in an effort to focus the design and implementation of Robotics Process Automation (RPA) technology solutions that meet customer needs and business initiatives.




Conduct current state assessments and analyze business unit requirements, then make recommendations on Robotic Process Automation solutions to augment or improve a business unit’s current process flow


Lead or participate in projects that implement Robotic Process Automation using tools related to RPA solution provider


Review and document end-to-end business process flows, down to keystroke/click detail and extrapolating RPA requirements 


Create comprehensive business documentation which will outline current and future processes, and guide technical team members




Bachelors degree in Computer Science, Applied Statistics, Engineering, Science, or other quantitative discipline preferred


A minimum of three years of experience in technology project management, business process, process delivery


A minimum of two years of experience in robotic process automation technology


Banking background preferred


Strong knowledge in MS Office packages


Strong project management skills


Strong organization and planning skills – efficient, timely, proactive, flexible and able to manage multiple activities simultaneously and effectively


Strong interpersonal skills – effectively builds rapport and devotes time to develop and maintain relationships 


Strong collaboration skills – identifies with the goals of the department, shares time and resources, and frequently seeks input and feedback from others


Strong decision making and judgment skills – consistently demonstrates sound judgment in challenging situations.  Weighs alternatives and makes timely decisions that maximize benefits and minimize negative consequences


Strong communication skills – articulates their point of view effectively, ensuring that others understand the message they are trying to communicate, demonstrates a desire to understand the ideas and opinions of others, and actively listens to learn. 


Demonstrated ability to remain calm and productive in challenging or stressful situations.  Deals with ambiguity in an effective manner.


Demonstrated ability to drive for results, convey a sense of pride in their work and put in extra time and effort to get the job done


Demonstrated ability to maintain focus, effort and pace under demanding circumstances


Demonstrates a sense of urgency, initiative, and confidence in their skills and abilities

Cathay Bank is an equal opportunity employer. It is the Bank’s policy to provide equal employment opportunities to all qualified applicants. Qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other classification protected by applicable federal, state or local non-discrimination law. 

Click here to view the EEO is the Law poster in English. Poster- English
Click here to view the EEO is the Law supplement in English.Supplement- English

Clic aquí para ver la EEO es la Ley póster en español. Poster- Spanish
Clic aquí para ver la EEO es la Ley suplemento en español.Supplement- Spanish

点击这里查看EEO是法律海报的中文Poster- Chinese
点击这里查看EEO是法律和补充條例的中文"Supplement- Chinese

Other details

  • Pay Type Salary
  • Rosemead, CA, USA