Information Technology - RPA Business Analyst
More than half a century ago, we opened our doors at Cathay Bank to serve the growing Chinese American community in Los Angeles. We helped our customers put down new roots with cars and homes, and we supported their businesses, which continue to sustain generations. We remain committed to enriching the journeys of our customers and the diverse communities we serve.
Over time, we’ve expanded along with our customers. Today, we’re a subsidiary of Cathay General Bancorp (NASDAQ: CATY), a publicly held bank holding company. We operate in nine states across the United States, including California, New York, Illinois, Washington, Texas, Maryland, Massachusetts, Nevada, and New Jersey, and we have outposts in Hong Kong, Beijing, Shanghai and Taipei. Forbes named us the #10 Best Bank in America in 2019.
Along with our extensive experience and innovative thinking, we bring an open mind to every interaction and a willingness to work with customers and communities in ways that best suit their needs. Our lines of business include personal banking, home mortgages, business banking, corporate
lending, cash management, SBA loan programs, community lending, international banking, foreign exchange, and wealth management.
Are you passionate about a potential career in the financial services industry? Cathay Bank is excited about what’s to come for our company and customers. Our employees are the reason our customers can get where they want to go and aspire to what’s next.
If you bring your best self to work, see opportunities instead of obstacles, and always want to advance in your career, then Cathay Bank may be a great fit for you. We’re excited to offer our employees opportunities to grow and develop in their career journey. We also provide the resources, support and freedom so that employees can best deliver an extraordinary customer experience.
Join Cathay Bank—and be energized by what’s possible for your career!
This job is responsible for analyzing business processes and practices, in an effort to focus the design and implementation of Robotics Process Automation (RPA) technology solutions that meet customer needs and business initiatives.
Conduct current state assessments and analyze business unit requirements, then make recommendations on Robotic Process Automation solutions to augment or improve a business unit’s current process flow
Lead or participate in projects that implement Robotic Process Automation using tools related to RPA solution provider
Review and document end-to-end business process flows, down to keystroke/click detail and extrapolating RPA requirements
Create comprehensive business documentation which will outline current and future processes, and guide technical team members
Bachelors degree in Computer Science, Applied Statistics, Engineering, Science, or other quantitative discipline preferred
A minimum of three years of experience in technology project management, business process, process delivery
A minimum of two years of experience in robotic process automation technology
Banking background preferred
Strong knowledge in MS Office packages
Strong project management skills
Strong organization and planning skills – efficient, timely, proactive, flexible and able to manage multiple activities simultaneously and effectively
Strong interpersonal skills – effectively builds rapport and devotes time to develop and maintain relationships
Strong collaboration skills – identifies with the goals of the department, shares time and resources, and frequently seeks input and feedback from others
Strong decision making and judgment skills – consistently demonstrates sound judgment in challenging situations. Weighs alternatives and makes timely decisions that maximize benefits and minimize negative consequences
Strong communication skills – articulates their point of view effectively, ensuring that others understand the message they are trying to communicate, demonstrates a desire to understand the ideas and opinions of others, and actively listens to learn.
Demonstrated ability to remain calm and productive in challenging or stressful situations. Deals with ambiguity in an effective manner.
Demonstrated ability to drive for results, convey a sense of pride in their work and put in extra time and effort to get the job done
Demonstrated ability to maintain focus, effort and pace under demanding circumstances
Demonstrates a sense of urgency, initiative, and confidence in their skills and abilities
- Pay Type Salary
- Rosemead, CA, USA