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Property Manager - Eastwood Mall Complex

5555 Youngstown Warren Rd, Niles, OH 44446, USA Req #61
Wednesday, July 3, 2019

Eastwood Mall Complex, one of America’s largest shopping complexes, is currently seeking to hire its next Property Manager.  The complex encompasses 3.3 million square feet of retail space, is home to over 200 retailers, restaurants, hotels, and entertainment venues. 

The Property Manager is the primary liaison between the company and tenants and is responsible for all physical issues concerning the complex.  The Property Manager is often the “face” of the company - expected to represent the Company with unsurpassed professionalism and integrity.  The Property Manager is expected to demonstrate the Company’s Core Values and Beliefs in all dealings with others.  An effective Property Manager is project-oriented, has friendly, “firm-but-fair” tenant relationships, is exceptionally organized and able to manage multiple tasks, is well-connected in the Mahoning Valley, has a working understanding of the financial aspects of commercial real estate, construction, landscaping, and property maintenance, has an eye for detail, is an effective negotiator, and has the ability to make things happen with relentless follow-up.


This position is responsible for the management of the Eastwood Mall Complex as well as the future Enterprise Park which is currently designated for development.  The responsibilities shall include, by way of illustration but not limited to, the following:

  • Management of third-party vendors and suppliers to keep the properties operating in a first-class manner. This includes, but is not limited to vetting new vendors, obtaining bids, contract negotiation and project oversight.
  • Management of all capital and general repair projects and equipment purchases.
  • Identify property maintenance requirements, solicit, review, negotiate and execute maintenance contracts
  • Anticipate and identify property repair needs and successfully negotiate with vendors on behalf of the property owner
  • Ensures tenants are operating per their lease obligations.
  • Works closely with the corporate team, overseeing all tenant improvements. 
  • Coordinates annual budgets, 5-year capital expense projections, and operating expense reconciliations for the complex.
  • Acts as the primary source of communication with tenants and is expected to be on a first name basis with the tenant-owner or manager.
  • Looks for inefficiencies and ways to improve.
  • Approves all property expenses, codes to the appropriate general ledger account and monitors accounts for accurate payment and coding.
  • Responsible for seeing that all vacancies are in the condition required for prospective tenant tours.



  • Combination of equivalent education and experience necessary to effectively perform the above responsibilities.  An undergraduate degree in business administration, construction management, architecture, engineering, or a related field is strongly preferred.
  • Have the capacity to adapt to change with confidence.
  • Minimum of 5 years of property management experience preferred.
  • Self-directed and motivated individual comfortable working in a collaborative environment.
  • The successful candidate will have incredible attention to detail and understand the importance of presenting the properties in an impeccable manner.
  • Confidence in decision making in high pressure moments.
  • Strong analytical skills and a firm understanding of the financial mechanics of commercial real estate.
  • Ability to communicate effectively, both orally and in writing, with all levels of management, staff, business representatives, vendors, and especially tenants.
  • Proficiency in Outlook, Excel, and Word. Understanding of typical “Job Cost” systems is also important
  • Must take a hands-on approach to managing properties
  • Must be capable of managing and delivering multiple projects within budget and on schedule concurrently


It is the policy of the Company to provide Equal Employment Opportunity to all employees and job applicants. The employment practices of the Company are conducted without regard to race, creed, color, national origin, disability, sex (except where sex is a bona fide occupational qualification as specified under the Equal Employment Opportunity Act of 1972), religion or age.

Other details

  • Pay Type Salary
  • 5555 Youngstown Warren Rd, Niles, OH 44446, USA