Sales Support Specialist
The Martinsville Bulletin, a BH Media company, is seeking a full time Sales Support Specialist to join our team! The qualified candidate will support the multimedia sales team by providing exceptional customer service along with account maintenance and management. If you are looking for an exciting career in the multimedia advertising field this is the position for you.
- Provide client spending reports and compile research/data as requested by Account Executive
Actively seek opportunities for sales increases with existing customers through up-selling, special section referral, and other techniques.
Service accounts, process contracts and credit applications.
Work directly with Credit, Accounting, and Advertising Operations to resolve billing and production problems.
Complete required paperwork accurately and thoroughly.
Schedule advertisements and coordinate ad copy delivery with customer.
Complete and process insertion order confirmation forms.
Maintain weekly contact with regular advertisers, following up to ensure ad campaigns run as scheduled, discuss their needs, ad satisfaction, and required services.
Follow up with customers based on implementation plans provided by Account Executive through appropriate correspondence.
Fill all customer requests before or by deadline and schedule all display advertising with accuracy and within advertising deadlines.
Return all calls within the same business day.
Participate in weekly team and individual meetings
Identify opportunities to streamline processes and develop implementation plan for at least one process improvement per quarter.
Perform other duties and assignments as needed or requested.EOE M/F/V/D
- Pay Type Hourly
- Required Education Some College
- Martinsville Bulletin, Martinsville, Virginia, United States of America