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Account Manager Associate

Manhattan, New York, NY 10001, USA Req #2
Thursday, April 18, 2019
At over 45 years old and counting, B&H has built a reputation as the trusted resource for photography and videography enthusiasts via its NYC SuperStore and its award-winning website. Long known as "The Professional’s Source", B&H is recognized by savvy consumers worldwide for its honest, knowledgeable guidance, expert tips and articles… and always-great prices.

B&H offers competitive salaries, medical benefits, a 401K plan, employee discounts and opportunities to grow within a high-energy, low-attitude environment. Make your move to B&H today!

Job Overview:

The Account Manager Associate (AMA) works in a corporate team environment, resolving customers concerns in both pre- and post-sales while providing excellence in customer care.  Working with product specialists and various internal departments, the AMA uses a general understanding of B&H product lines in order to ensure that the customer receives the most appropriate items. The AMA processes the orders, resolves issues, and builds strong lasting business relationships with customers.

 

Essential Responsibilities:

-Responds to customers’ pre- and post-sales needs via phone and/or email

-Processes purchase orders and price quote requests

-Resolves customer care issues with efficiency

-Works with buyers and other essential departments to ensure that best items and prices are presented to the customer

-Collaborates with credit department to ensure timely release of orders as well as resolution of outstanding credit issues

-Actively engages customers so that potential business opportunities can be identified

 

Additional Responsibilities:

-As assigned by Manager

We are an Equal Opportunity Employer.  All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex or gender, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state or local laws.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business.   If you believe you require such assistance to complete this form or to participate in an interview, please let us know.
  • Manhattan, New York, NY 10001, USA