Apply Now

Services Assistant

Fullerton, CA, USA Req #1
Friday, July 12, 2019
Associated Students, CSUF, Inc.  provides student development opportunities through leadership, volunteer, and employment experiences. In addition, the Associated Students provides campus community members with important social, cultural, and recreational opportunities, as well as, a wide range of programs and services.
Services Assistant-Student Position

Starting hourly rate- $12.00

Essential Duties and Responsibilities:

 

Main Lobby Duties

  • Provide campus and off-campus community with efficient and courteous front desk information and services, assist in maintaining an orderly lobby, front  desk and office area; order, check and monitor the display of flyers,
         brochures and posters.
  • Provide general front desk duties to include answering the phone, handling walk-in inquiries and taking messages.
  • Perform cashier duties to include the counting and recording of moneys received, expended, and recorded in register. Record and verify sales, logs, cash funds and balance sheets.
  • Assist with maintenance and update of the filing system. Order and maintain inventory of operational/office reports.
  • Ensures customer service is conducted in a courteous and professional manner to customers and all other employees.
  • Verify and record lost and found items in appropriate log sheets.
  • Count cash refund money and total refund slips for vending machines, request replenishment of funds as needed.
  • Maintain  a working knowledge of the department policies and procedures.
  • Daily check and restock the TSU building map holders.
  • Assist with the key check-out for the porters, Titan Pride Center and Welcome Desk on the second floor.
  • Assist in the application of emergency procedures. Help evacuate facility as needed.
  • Post“Out of Order” signs on equipment in need of repair.
  • Check-out/in loading dock equipment to student organizations.
  • Maintain strict adherence to safety procedures; attend safety meeting as scheduled.
  • Other duties as assigned.

 

Postal Duties

  • Pick up the TSU building mail from the CSUF mailroom and the TSU. Sort all incoming mail on a daily basis and distribute.
  • Carefully critique all mail items collected for accuracy in sorting, legible and complete addresses; verify postal tickets.
  • Sort fliers, announcements, etc. and distribute in the TSU; copy items as needed.
  • Weigh items for in-house employees and customers. Determine the amount of postage needed and post accordingly. Maintain daily, weekly and monthly postal records for all ASI/TSU departments.
  • Input  date into computer to complete AS/TSU three month and yearly postal reports.
  • Maintain an inventory of campus envelopes for TSU and provide TSU building  personnel with postal tickets.
  • Inform  the Services Manager when the postage meter fund needs to be replenished.
  • Keep   the postal room in an orderly manner; duties include emptying the trash receptacle, cleaning postal equipment and area.

Education, Work Experience Requirements and Abilities:

 

Education:

  • Must be enrolled student at California State University, Fullerton.

Experience:

  • Cash handling & Customer Services experience preferred.

Knowledge and Abilities:

  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer services.
  • Ability to work independently and to carry out assignments.
  • Model, promote, and consistently enforce ASI and TSU policies.
  • Ability to  explain clearly a variety of policies and procedures consistently in circumstances not clearly described by available guidelines to students, the public, and other campus employees.
  • Demonstrates good verbal and  non-verbal communication skills.
  • Must be able to keep an accurate record of hours worked by clocking in and out correctly.
  • Must be able to be on time, prepared to work and adhere to department dress code.

Additional Requirements:

 

Typical Physical Requirements:
 

  • Must be able to lift and carry up to 35 lbs properly.
  • Frequently required to sit, talk, listen, walk; manual dexterity and eye-hand coordination; corrected hearing and vision to  normal range; clear verbal communication.
  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or  quantitative productivity standards.
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards

 Special Requirements

  • Working nights and weekends may be required.

Associated Students, CSUF, Inc.  is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin. 

Other details

  • Pay Type Hourly
  • Fullerton, CA, USA