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Vice President, Certifying Board Services

Chicago, Chicago, Illinois, United States of America Req #61
Tuesday, July 2, 2019
The mission of the American Osteopathic Association is to advance the distinctive philosophy and practice of Osteopathic Medicine.

Certifying Board Services
Vice President

The Vice President of Certifying Board Services (CBS) is a key contributor to the strategic vision of the American Osteopathic Association (AOA), and serves as a member of its senior leadership team.  This individual is the business leader for the evaluation and improvement of all specialty certification board programs related to assessment, measurement, and continuing certification.

The vice president will partner with appropriate internal and external resources to advance the scope of osteopathic certification and education, in order to strengthen the AOA brand with new and existing partners.  This position requires the skill set necessary to interact seamlessly with the medical and administrative leadership of the AOA, Bureau of Osteopathic Specialists, certifying specialty boards’ leadership, and professional medical associations’ leadership.  The vice president will lead the organization in ensuring a compelling application and certification experience that continually improves physician engagement with the AOA.  This role includes responsibility for the quality and delivery of the board certification process, staff development, marketing and financial management of the division.

The Vice President will oversee and execute the complex, interrelated psychometric policies, processes, communications, and activities for the 18 Certifying Boards and nine Conjoint Examination Committees.  In addition, this role is responsible for the management of all contracted services relative to external psychometric contractors.

Reporting Structure

Reporting to the chief executive officer, the vice president serves as a key executive leader of the AOA given the strategic importance, relevance and future growth opportunities of specialty board certification services and CME. 

The vice president will manage a team that includes staff with responsibility for operations of Certifying Board Services, psychometric analyses and reporting and integrated CME services. The specific responsibilities of this position include but are not limited to:

• Apply principles of knowledge management and strategic planning to lead the design, development, and implement a best practice model of program evaluation, analysis, and alignment for physician credentialing, certification, and maintenance of certification;

• Serve as the key liaison to the Bureau of Osteopathic Specialties, and leadership of the certifying boards, to articulate the vision of the AOA Board of Trustees, and advance the best practice opportunities of each board;

• Ensure the integrity, relevance, and availability of services in support of board certification and recertification, osteopathic continuous certification, and continuing medical education;

• Ensure that staff training and development support best practices, integrity, quality benchmarks, and exceptional customer service;

• Serve as a subject matter expert for exam content, item bank, and policies and practices supporting psychometric measurement;

• Collaborate with AOA and other professional colleagues to establish a presence as a thought leader throughout the graduate medical education community, including actively researching and contributing to peer-reviewed literature on topics supporting the value and impact of osteopathic board certification and osteopathic continuous certification; 

• In concert with the chief financial officer, acting as the internal consultant for the budget planning processes of the certifying boards, reviewing budget targets and making needed adjustments to attain them;

• Provide leadership, oversight, and guidance to departmental functions and staff, evaluating the departmental structure in support of continual improvement of the annual plan and providing staff with growth opportunities;

• Facilitate key stakeholder involvement with the standardization of key quality indicators, and communicating progress against goals with AOA leadership, the Bureau of Osteopathic Specialists, and certifying board members; and

• Identify new opportunities for the communication and marketing of services and success, and, in consultation with the communications department, contributing to publications, promotional materials, and electronic access for members.
Candidate Characteristics

• The VP should be adept at strategic management to run a centralized system overseeing 18 separate board entities. 

• He/she must be able to mentor and manage staff, serve as a strong spokesperson and ambassador as well as provide leadership and guidance for AOA physicians.

• The VP must have the administrative acumen to understand the technical side of board certification, as well as the entrepreneurial savvy to promote business development.

• The VP must have the ability to engage stakeholders, articulate plans and lead change to create a culture of confidence and trust.

Professional Qualifications

• A DO degree and specialty board certification is required.

• 10-15 years of practice as well as demonstrated administrative and executive skills.

• Medical staff leadership, quality management experience and participation in DO board certification processes preferred.

• A track record of scholarly achievement in the field of medical education and certification preferred.

• Experience leading and participating in post-professional education and credentialing is essential

Personal Attributes and Experience

• Strong proficiency with computer programs and applications including MS Office, HRIS, and database management; fluency in social media is strongly preferred

• Proven leadership that inspires and engages AOA members, partners and employees, with a focus on results

• Excellent verbal and written communication skills, with the ability to simplify complex information and craft messages for a wide range of audiences

• Knowledge and track record of success with qualitative and quantitative research design, assessment standards, methodology, data validation and analysis, and reporting is required

• Key competencies also include leadership and navigation in a complex environment, business and communications acumen, relationship management, and critical evaluation 


The successful candidate will receive an attractive and competitive compensation package, along with an excellent benefits package.


The American Osteopathic Association serves as the professional home for more than 129,000 osteopathic physicians and medical students in the U.S.  The AOA serves as the primary certifying body for all osteopathic physicians and the accrediting agency for all osteopathic medical schools, promotes public health, encourages scientific research, and helps ensure quality, cost-effective care for underserved patients. 

The universal principles of the AOA include:  protecting and promoting the rights of all osteopathic physicians; accentuating the distinctiveness of osteopathic principles and the diversity of the profession; supporting the efforts of DOs to provide quality, cost-effective care to all Americans; and collaborating with others to advance the practice of osteopathic medicine.

The AOA is committed to enhanced value of its membership as the needs of physicians evolve through their careers.  The AOA also supports the leadership of osteopathic physicians and medical students in helping to shape health policy in the federal government.  Such activities routinely involve reviewing AOA policy guidelines relative to health care, health planning, and health delivery.  

The AOA’s continuing medical education program (CME) strives for growth of knowledge, refinement of skills, and the deepening of understanding for the osteopathic profession.  Further, the AOA works to advance scholarly research, through the lens of osteopathic principles and philosophies, to improve public health

The AOA stands firmly behind osteopathic physicians’ ethical and professional responsibilities to patients and the medical profession.  Its multi-phase strategic plan supports three rooftop goals to be accomplished by 2025:  achieving a 100% increase in the awareness of osteopathic medicine, a 50% increase in engagement with DOs, and a 100% increase in international awareness of DOs.  The association is currently in phase two of this strategic plan – priority areas include addressing the member model, value, and relevance; the enhancement of board certification services; enhanced affiliate alignment; expanded international impact; and evolving governance alignment. 
Interview Process

Qualified and interested candidates should forward a resume to Jean Boisson, Director of Human Resources at

AOA is an Equal Opportunity Employer who fully and actively supports equal access for all people regardless of Race, Color, Religion, Gender, Age, National Origin, Veteran Status, Disability, Genetic Information or Testing, Family and Medical Leave, Sexual Orientation and Gender Identity, expression or any other characteristic protected by applicable federal, state, or local laws.  We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or practice in the investigation of any complaint, or otherwise oppose discrimination. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings.

Other details

  • Pay Type Salary
  • Travel Required Yes
  • Required Education Doctorate
  • Chicago, Chicago, Illinois, United States of America