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NOC Technician I

Edinburg, VA 22824, USA Req #1104
Tuesday, October 1, 2019
Shentel (NASDAQ: SHEN) is a regional telecommunications company successfully providing a broad range of telecommunication solutions for over 110 years.  Shentel is committed to enriching the lives of the customers we serve with the highest quality telecommunication services by making major investments in technology easy.  It is our vision to provide rural communities with access to the same level of telecommunications services as those found anywhere else in the US.  With operations in multiple states, we provide our customers with wireline and wireless telephone, Cable TV, and internet.  In addition Shentel is proud to be an affiliate of Sprint.  We own and operate the more than 1000 towers that support our wireless network and employ the teams who work in our 48 Sprint stores, provide customer service, and operate the wireless network.  We are looking for dedicated people with professional attitudes who take pride in providing superior customer service, closing sales and driving success of all of the facets of our business.  We're Shentel.  Always connected to you.  Shentel is an Equal Opportunity Employer and a Drug-Free Workplace. 

Job Summary:
Provides first-line network and systems surveillance as well as incident management support for the Network Operation Center.

Qualification Requirements:
a. Education: High School diploma required; advanced technical degrees preferred.
b. Experience Level: Previous Network/NOC experience preferred.
c. Special Requirements: Must be able to work in a 365 day operation with non-standard work shifts.
d. Skills Summary: Must be able to resolve work issues through resolution.
e. Applicant must have effective oral and written communication skills as well as excellent interpersonal skills, and the ability to organize and prioritize work.
f. Basic level ability with Microsoft Word and Outlook.

Shentel is an Equal Opportunity Employer and a Drug-Free Workplace.  Click to review our Privacy Policy.

Shentel will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws.  If you have a disability and require assistance in this application process, please email employment@emp.shentel.com and provide your name and contact information.

Other details

  • Job Family Engineering & Operations
  • Pay Type Hourly
  • Required Education High School
  • Edinburg, VA 22824, USA