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Wireless Technician I

Edinburg, VA 22824, USA Req #913
Friday, July 5, 2019
Shentel (NASDAQ: SHEN) is a regional telecommunications company successfully providing a broad range of telecommunication solutions for over 110 years.  Shentel is committed to enriching the lives of the customers we serve with the highest quality telecommunication services by making major investments in technology easy.  It is our vision to provide rural communities with access to the same level of telecommunications services as those found anywhere else in the US.  With operations in multiple states, we provide our customers with wireline and wireless telephone, Cable TV, and internet.  In addition Shentel is proud to be an affiliate of Sprint.  We own and operate the more than 1000 towers that support our wireless network and employ the teams who work in our 48 Sprint stores, provide customer service, and operate the wireless network.  We are looking for dedicated people with professional attitudes who take pride in providing superior customer service, closing sales and driving success of all of the facets of our business.  We're Shentel.  Always connected to you.  Shentel is an Equal Opportunity Employer and a Drug-Free Workplace. 

Are you ready to accept the challenge of providing an excellent customer experience by working hands-on with the technology that makes it all happen?  Put your trouble-shooting and problem-solving skills to work for you!  We are looking for motivated individuals who enjoy working with technology, prefer using their hands, and appreciate being able to work outside. 

The Wireless Technician role offered by Shentel gives you the opportunity to own the cell tower sites that are assigned to you and keep them functioning optimally.  We are seeking candidates who are ready to update, maintain, and problem-solve the cell tower base station equipment in their assigned territory to keep our network in peak condition. 


You Bring to the Table:

  • The passion to constantly build and improve upon your knowledge base of cutting-edge wireless technology

  • The drive to own every situation and work it through to resolution

  • The agility to move between daily tasks at varying locations within your territory smoothly

  • The flexibility to work with both internal and external customers no matter who they are and what their needs might be

  •  The resourcefulness to research on your own, coordinate with varying departments,
    and obtain team assistance to resolve problems

  • The awareness to use your time effectively to consistently follow-up with issues and your team until issues are fully resolved

  • The diligence to maintain your sites’ functionally at all times, including preventative maintenance, while working outdoors


You worked hard for:

  • High School Diploma or equivalent

  • Three years of telecommunications, technician-based experience or highly related

  • Your reputation as an awesome technician and trouble-shooter

Shentel is growing quickly, but we still make you feel like family. You’re not a number here; you’re an important voice and contributor to the organization, at any and every level.  We have an unbeatable culture with a team that embodies our standards of constant improvement, communication, and teamwork.  To let you know how much we value you, we’ve put together a competitive, full-spectrum employee care package.

How we reward you:

  • Competitive hourly pay rate – eligible for overtime pay

  • Medical, dental, and vision insurance with a company contribution toward the cost

  • Generous 401(k) – up to 8% - to help you in the future

  • Individual Development Plan to map your path to success 

  • Paid time off plus 7 paid holidays

  • Highly discounted mobile phone plan through Sprint

  • Paid training

  • Company-paid life and disability insurance

  • A balanced Schedule that enables you to have a fulfilling life outside of work

  • Educational assistance to help you meet your academic goals

What are you waiting for?  Come join the team that’s leading the way in wireless!

Shentel is an Equal Opportunity Employer and a Drug-Free Workplace.  Click to review our Privacy Policy.

Shentel will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws.  If you have a disability and require assistance in this application process, please email and provide your name and contact information.

Other details

  • Job Family Engineering & Operations
  • Pay Type Hourly
  • Required Education High School
  • Edinburg, VA 22824, USA