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System Architect

Rocky Hill, CT, USA Req #89
Friday, August 16, 2019
Who we are...
COCC delivers complete enterprise processing solutions to financial institutions throughout the northeastern United States. Listed among American Banker's FinTech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top quality support. Designated as a Top Workplace in Connecticut, COCC recognizes employees as the core of our success! COCC offers a progressive training program to support employees in personal and professional development. 

What we need…


A Systems Architect to join our Windows Infrastructure team. The incumbent will be responsible for Windows System Administration, Break/Fix Troubleshooting, Architecture Design, Windows Active Directory, Microsoft Exchange, Windows Automation, Domain & Group Policy management.


What you’ll do…


  • Work in a high paced environment and manage multiple priorities simultaneously
  • Install, configure and maintain Microsoft (MS) Operating Systems
  • Ensure system stability, scalability, security and performance requirements
  • Diagnose, solve and deliver root cause analysis for infrastructure issues
  • Troubleshoot complex system-level problems with physical and virtual servers and applications which are supported by the Windows Group
  • Implement and maintain security controls on all corporate systems
  • Implement core MS Windows infrastructure components (Clustering, ADDS, DNS, DHCP, etc.)
  • Assist with audit and compliance mandates
  • Provide guidance to System Administrator I, System Administrator II and Sr. System Administrators on process improvements, standardization efforts, technology deployments and strategic and tactical implementations
  • Proactive monitoring of system performance (e.g. uptime, failover, anti-viral, etc.)
  • Participate in an on-call rotation that provides 24x7x365 coverage of mission critical systems
  • Design and implement products to enhance COCC’s Windows Infrastructure
  • Respond to ticket requests submitted by employees and other Infrastructure departments
  • Respond to emails submitted by employees and other Infrastructure departments
  • Obtain fixes from vendors and install according to established procedures
  • Perform daily/weekly/monthly health checks of the Server Infrastructure
  • Deploy and decommission systems per corporate standards
  • Participate in Disaster Recovery testing
  • Stay abreast of current technology trends and the impact to the internal infrastructure
  • Document system and application setups/deployments


What you’ll bring…

  • Bachelor’s degree in Computer Science or related experience required
  • Minimum of five to seven years of hands-on Corporate IT/Network Support experience with solid technical troubleshooting abilities
  • Microsoft Certifications (MCSE/MCSA) are a strong plus and some required within first year of joining COCC
  • Ability to communicate effectively with all levels of staff and management both verbally and in writing
  • Advanced knowledge of Windows Operating Systems (ex: Server 2012/R2, 2016, Windows 10, etc.)
  • Extensive experience with ADDS, GPOs, DHCP, DFS-R, DNS and a multi-Domain/Forest environment required
  • Experience packaging software for distribution to corporate PCs/Servers required
  • Experience working in a Virtualized environment using VMware vSphere a strong plus
  • Experience managing a UCS blade environment a strong plus
  • Experience managing an Exchange Server 2013/2016 environment using DAGs a strong plus
  • Experience managing Veritas Email Archiving environment a strong plus
  • Advanced knowledge of PowerShell scripting a strong plus
  • Experience with automation products such as Ivanti LanDesk Manager preferred
  • Experience managing user profiles preferred (ex: appsense)
  • Experience managing SolarWinds Orion preferred
COCC is committed to maintaining a drug-free workplace. All applicants are required to pass a credit, background, and substance test prior to employment. COCC procures background and consumer reports in compliance with all Federal and State regulations, including The Fair Credit Reporting Act and CT Department of Labor laws regarding pre-employment screens. COCC is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.  
  • Rocky Hill, CT, USA